Business Analyst

Insight Global; Northwestern Ontario; On-site; CAD 70,000 - 95,000; Full time

Job summary

Insight Global is seeking a Business Analyst to translate business needs into actionable requirements within the Bridge Northwest Program and North West Ontario Digital Health Vision. You will collaborate with project managers, SMEs, clinical and technical teams, and operations leaders to support design, validation, testing, training, and readiness activities.

The role emphasizes process improvement, solution development, change management, and adoption of digital tools in a multi-stakeholder

Qualifications

• Post-secondary education in Business Administration, Information Systems, Health Informatics, Computer Science, or equivalent.
• 3–5 years of experience in business analysis, requirements gathering, process improvement, or project delivery.
• Experience gathering and documenting business requirements, process maps, workflows, and procedures.
• Experience facilitating workshops, validation sessions, and delivering training to clinical/medical staff.

Responsibilities

• Support project planning and execution by contributing to business analysis deliverables, work plans, and project documentation.
• Participate in requirements gathering, process mapping, system validation, solution demonstrations, testing, training, and implementation activities.
• Support workshops, interviews, working sessions, and requirements review meetings with clinical, technical, and operational teams.
• Assist with development of policies, procedures, training materials, communications, and change management activities.

Skills

Business analysis

Requirements gathering

Process improvement

Project delivery

Workshop facilitation

Training delivery

Education

Business Administration

Information Systems

Health Informatics

Computer Science

Job description

The Business Analyst reports to the Program Director, and works closely with the Project Managers, Subject MatterExperts (SMEs), clinical and technical teams, and operation leaders to translate business needs into actionablerequirements and deliverables. The role supports process improvement, solution design, development, and validation,change management, implementation, testing, training, and readiness activities to ensure the solution developed alignswith the Bridge Northwest Program objectives and the North West Ontario Digital Health Vision.

Key Responsibilities

• Support project planning and execution by contributing to business analysis deliverables, work plans, and projectdocumentation.
• Participate in requirements gathering & documentation, process and workflow mapping, system validation, solutiondemonstrations, testing, training, and implementation activities.
• Support workshops, interviews, working sessions, and requirements review meetings with clinical, technical, andoperational teams.
• Assist with the development of policies, procedures, training materials, communications, and operationaldocumentation to support change management, implementation, and adoption of digital tools.

Skills and Requirements

• Post-secondary education in Business Administration, Information Systems, Health Informatics, Computer Science,or a related discipline, or an equivalent combination of education and experience.
• 3-5 experience in business analysis, requirements gathering, process improvement, or project delivery.
• Experience gathering and documenting business requirements, process maps, workflows, and business procedures.
• Experience in facilitating workshops, requirements validation sessions, and delivering training to clinical/medicalstaff.
• Experience supporting technology implementation, system integrations, or organizational transformation initiativesis an assets.
• Experience working in healthcare or other complex, multi-stakeholder environments is an asset.
• Familiarity with project management methodologies, business analysis practices, and change managementprinciples.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].