Business Analyst

Government of Alberta; Edmonton; On-site; CAD 68,000 - 91,000; Full time

Job summary

The Government of Alberta is seeking a Business Analyst to enhance systems and streamline processes within the Legal Services Division. This permanent full-time position in Edmonton demands strong analytical, communication, and collaboration skills to ensure high-quality legal service delivery. You'll lead projects and work with diverse stakeholders to improve operational effectiveness, driving change management and data integrity initiatives.

Benefits

Positive workplace culture

Work-life balance

Flexible work arrangements

Qualifications

• Minimum 2 years of related experience.
• Ability to present complex information clearly.
• Must have experience creating and maintaining documentation.

Responsibilities

• Enhancing systems and streamlining processes for legal services.
• Analyzing and integrating business management solutions.
• Supporting reporting and data integrity.

Skills

Communication

Collaboration

Analytical Thinking

Time Management

Problem Solving

Education

University degree in Business, Computer Science, or Information Technology

Job description

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Job Information
Job Title:Business Analyst
Job Requisition ID:71979
Ministry:Justice
Location:Edmonton
Full or Part-Time:Full Time
Hours of Work:36.25hours per week
Permanent/Temporary: Permanent
Scope:Open Competition
Closing Date:June 18, 2025
Classification: Program Services 3 Market Adjustment
Salary: $2,626.89 to $3,448.73 bi-weekly ($68,562 - $ 90,012/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Legal Services Division of the Ministry of Justice supports the Minister in providing legal advice to the Premier and Cabinet. With a comprehensive understanding of government’s legislative and regulatory frameworks, policy objectives, and key programs, the division provides legal services and advice to all government departments.

The Legal Services Division is proud to be a learning organization and offers employees opportunities to learn and grow in their careers. With its inclusive workforce, employees are engaged and supported at all career stages.

Reporting to the Manager of Business Operations, the Business Analyst plays a key role in driving operational excellence within the Legal Services Division. This position supports the delivery of high-quality legal services by enhancing systems, streamlining processes, and improving overall operational effectiveness.

Working closely with internal stakeholders and external vendors, the Business Analyst is responsible for analyzing, designing, and integrating business management solutions for critical legal systems, including eDiscovery, case management, time tracking, and document management platforms. The role requires a strategic mindset and a strong grasp of IT advancements to ensure solutions meet the evolving needs of all Legal Services teams. Through leadership in project planning and execution, the Business Analyst helps ensure that systems and processes are continuously optimized and aligned with both divisional and organizational objectives - ultimately strengthening the quality, efficiency, and responsiveness of legal services.

In this position you will be responsible for:

• Collaborate with stakeholders and vendors to enhance legal applications and processes through analysis, documentation, training, testing, and continuous improvement.
• Coordinate with vendors to support and maintain system operations, manage upgrades and issues, and ensure documentation of system knowledge.
• Support reporting, business intelligence, and data integrity by generating KPI reports, creating ad hoc reports, querying databases, and developing data quality checks.
• Contribute to strategic planning, policy development, and team effectiveness by leading projects, engaging stakeholders, and driving operational efficiency.
• Lead change initiatives, including business process re-engineering by facilitating stakeholder engagement, evaluating solutions, and applying process modeling to drive efficiency and effectiveness.
• Drive project success and change management by defining scope, engaging stakeholders, monitoring progress, and delivering end-user training to support continuous improvement in legal service delivery.
• Assisting in monitoring system performance, collecting audit related documentation and coordiationion of the disater recovery exersise to ensure that daily on-line activities are efficiently carried out.

To be successful in this position, you will demonstrate:

• Excellent written and oral communication skills with the proven ability to present complex information in a clear and concise format.
• Exceptional interpersonal skills, with the ability to collaborate and influence effectively across teams and stakeholder groups.
• Advanced analytical and troubleshooting abilities including root cause analysis and problem resolution.
• Effective organizational and time management skills to successfully balance multiple priorities and demands.
• Strong ability to collaborate effectively with diverse teams and stakeholders in a dynamic, team-oriented environment.
• A balanced skill set that combines core business analysis capabilities with the technical expertise required to support and manage complex systems.
• Experience creating and maintaining business and technical documentation.

Please click on this link to view the job description for this position.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Systems Thinking - Understands how work contributes to the achievement of departmental goals. Anticipates changes in own area based on activities in other areas.
• Creative Problem Solving - Have the ability to assess options and implications in new ways to achieve outcomes and solutions.
• Develop Networks - Proactively builds networks, connects and build trust in relationships with different stakeholders
• Agility - Must be able to anticipate, assess, and readily adapt to changing priorities, maintain resilience, and work effectively in changing environments

Qualifications

Requirements:

University degree in a related field, such as Business, Computer Science, Information Technology or a related field plus a minimum of two (2) years related experience.

• A related two-year diploma and a minimum of four (4) years of related experience; or
• A related one-year certificate and a minimum of five (5) years of related experience; or
• A minimum of six (6) years of related experience.

Assets:

• Experience collaborating with and liaising between diverse stakeholder groups, including technical teams, vendors, and end users.
• Knowledge of change management principles and their application in system or process improvement initiatives.
• Hands-on experience with supporting systems and workflows, including configuration, support, or implementation.
• Experience with an eDiscovery system is considered an asset
• Experience working in a public sector or legal services environment is considered an asset.
• Analytics, SQL and database experience is considered an asset.

In your cover letter, please briefly summarize:

• Relevant experience and expertise,
• Pertinent strengths and skills, and
• Reasons for interest in the position

Applications without a cover letter will not be considered.

Hours of work: Monday - Friday, 8:15 am - 4:30 pm (36.25/week)

Positions Currently available: 1 permanent position available

Location: This opportunity is located in Bowker Building, 9833-109 Street, Edmonton, AB T5K 2E8

Final candidates will be asked to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Positive workplace culture and work-life balance.

Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Opeyemi Asama at [e-mail] .