Business Analyst

Apptoza Inc.; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

Apptoza Inc. in Calgary is seeking an experienced Business Analyst to drive requirements gathering and process analysis across cybersecurity initiatives.

You will collaborate with stakeholders, define KPIs, support UAT, and ensure traceability from BRDs and user stories to delivered solutions.

Qualifications

• Experience gathering business and functional requirements (BRD/FRD) and user stories.
• Experience analyzing current-state and future-state processes and gap analysis.
• Ability to collaborate with cybersecurity, operations, and technical teams.

Responsibilities

• Gather and document requirements including BRDs, FRDs, and user stories.
• Analyze current-state and future-state processes and identify improvements.
• Define KPIs, success criteria, and business cases to support decisions.
• Support UAT, change management, and project delivery.
• Maintain requirements traceability and ensure alignment with business expectations.

Tools

Jira

Confluence

SharePoint

ServiceNow

Job description

Seeking an experienced Business Analyst with strong requirements gathering, process analysis, stakeholder management, and cybersecurity domain knowledge to support business initiatives and solution delivery.

Key Responsibilities:

• Gather and document business and functional requirements, including BRDs, FRDs, and User Stories.
• Analyze current-state and future-state processes, conduct gap analysis, and identify improvement opportunities.
• Collaborate with business, cybersecurity, operations, and technical teams to align solutions with business objectives.
• Define KPIs, success criteria, and business cases to support decision-making.
• Support UAT, change management, project delivery, and post-implementation reviews.
• Maintain requirements traceability and ensure solutions meet business expectations.

Must-Have Skills:

• BRD, FRD, and User Story documentation.
• Current-state and future-state process analysis.
• Power BI, Tableau, Excel, or similar reporting tools.

Preferred Skills:

• Agile, Scrum, Waterfall, or hybrid methodologies.
• Jira, Confluence, SharePoint, and ServiceNow.
• Strong stakeholder management and requirements gathering.

Additional Skills:

Business Analysis, Cybersecurity, Project Management.