Business Analyst

Canadian Rocky Mountain Resorts; Banff; On-site; CAD 70,000 - 90,000; Full time

Job summary

Canadian Rocky Mountain Resorts in Banff is seeking a Business Analyst to liaise between operational and technical resources, oversee application direction and use, and lead the improvement of business workflows to meet company objectives.

The role focuses on end-user support, data-driven problem solving, and developing comprehensive reports and dashboards to support decision-making, while ensuring data accuracy and secure access management.

Qualifications

• Identify and recommend improvements to business processes and workflows to enhance efficiency.
• Develop and maintain comprehensive reports and dashboards to support business objectives and decision-making.
• Ensure that data assets are complete, accurate, and reliable.
• Collaborate with IT to design, configure, and implement new systems or system enhancements.
• Offer detailed guidance to end-users on software issues, functionality, and troubleshooting.

Responsibilities

• Identify and recommend improvements to business processes and workflows to enhance efficiency.
• Develop and maintain comprehensive reports and dashboards to support business objectives and decision-making.
• Ensure that data assets are complete, accurate, and reliable.
• Responsible for the management of security and access management
• Collaborate with IT to design, configure, and implement new systems or system enhancements
• Support the deployment of new systems or enhancements, including coordinating with end-users
• Offer detailed guidance to end-users on software issues, functionality, and troubleshooting

Skills

Business analysis

Reporting

Stakeholder management

Data extraction

Tools

SQL

Excel

BI tools

Job description

We are seeking a Business Analyst to liaise between operational and technical resources to oversee application direction and use, develop and maintain strong reporting deliverables, and lead the improvement of business workflows to meet company objectives. The scope of the role focuses on support for application end-user problem resolution, improvements and troubleshooting while simultaneously performing business analysis activities to derive solutions from data extraction. Reporting to the VP Finance, the Business Analyst will be a key member of the organization and will assist in the following responsibilities:

• Identify and recommend improvements to business processes and workflows to enhance efficiency and effectiveness
• Develop and maintain comprehensive reports and dashboards to support business objectives and enhance decision-making
• Ensure that data assets are complete, accurate, and reliable.
• Responsible for the management of security and access management
• Collaborate with IT to design, configure, and implement new systems or system enhancements
• Support the deployment of new systems or enhancements, including coordinating with end-users
• Offer detailed guidance to end-users on software issues, functionality, and troubleshooting