Bus Host – Winter 26/27

Canadian Rocky Mountain Resorts; Lake Louise; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

LLSR lift pass

Discounts with Ski Resorts

Free group lessons

Free employee transportation

F&B discounts

Staff events

RRSP matching

Extended health care

Job summary

Canadian Rocky Mountain Resorts seeks a Bus Host to ensure guest transport and comfort from Banff & Lake Louise hotels to Lake Louise Ski Resort. You will manage bus passes, handle payments, and assist guests with equipment loading while delivering exceptional service.

Responsibilities include answering questions about conditions and facilities, and assisting during special events like Skier Receptions and Familiarization Tours at the Lake Louise Ski Resort. Start date November 19, 2026.

Qualifications

• Friendly and outgoing personality required.
• Customer service oriented mindset essential.
• Enthusiasm for winter activities and guests’ experience.
• Good organizational skills for managing morning bus numbers.
• Ability to work early morning shifts.
• Ability to work with minimal supervision and in a team.
• Proven sales experience and responsible with money.
• Strong communication and interpersonal skills.

Responsibilities

• Assist in organizing morning bus numbers and take payments.
• Load skis and snowboard equipment onto buses and assist guests.
• Answer guest questions about snow conditions, weather and resort facilities with excellent service.
• Assist with Special Event functions such as Skier Receptions and Familiarization Tours at Lake Louise Ski Resort.

Skills

Friendly personality

Customer service

Winter enthusiasm

Organizational skills

Early-morning shifts

Independence & teamwork

Money handling

Communication

Job description

The Bus Host is responsible for the transport and comfort of guests from Banff & Lake Louise hotels to the Lake Louise Ski Resort. Bus hosts will be required to ensure all guests have a valid bus pass or take payments for one way/round trip bus fares. The successful candidate will have proven customer service experience and understand the importance of providing an exceptional guest experience whilst travelling to and from the resort.

Please note: Staff accommodation is not available for this position.

Job Responsibilities:

• Assist in organizing morning bus numbers, take payments, load skis and snow board equipment on to the buses
• Efficiently answer guest questions regarding snow conditions, weather, resort facilities, etc. while providing excellent customer service
• Bus Hosts will also assist with Special Event functions that include Skier Receptions, Familiarization Tours, Promotional Evenings and events that are coordinated at the Lake Louise Ski Resort by the Banff Office

Start Date

November 19, 2026

Job Requirements

Job Requirements/Qualifications:

• Friendly and outgoing personality
• Customer service oriented
• Enthusiasm for winter pursuits
• Good organizational skills
• Ability to work early morning shifts
• Ability to work with minimal supervision
• Proven sales experience and responsible with money
• Can work well in a team as well as independently
• Ability to communicate with a broad range of individuals
• Strong communication and interpersonal skills

At present some of our Winter Employee Perks include:

• LLSR lift pass (valued at approx. $1,600)
• Reciprocal discounts with other Ski Resorts
• Free group lessons and discounted private lessons through snow school
• Free employee transportation from Lake Louise, Banff and Canmore
• Food and Beverage discounts at designated cafeterias and restaurants
• Friend and Family discounted day passes
• Retail, Rental and Repair discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Awesome Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes
• Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply