Building Front Desk Representative

Shiplake Properties; Toronto; On-site; CAD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a Building Front Desk Representative to be the welcoming face of their premium residential community. This role is vital for community engagement, ensuring residents and guests receive top-notch service. You will manage parcel deliveries, assist with resident move-ins, and maintain the lobby's cleanliness. Your attention to detail and strong communication skills will help create a positive living environment. Join this dynamic team and contribute to a thriving community where every interaction matters.

Qualifications

• Strong customer service skills to engage with residents and guests.
• Ability to perform data entry and manage resident requests efficiently.

Responsibilities

• Greet residents and guests, assisting with inquiries and requests.
• Monitor CCTV cameras and conduct building checks for safety.

Skills

Customer Service

Communication Skills

Data Entry

Problem Solving

Education

High School Diploma

Job description

Building Front Desk Representative at Shiplake Properties

Join our team as a Building Front Desk Representative at Shiplake Properties, located in midtown, serving our premium residential community.

Hours of Work: Saturday and Sunday, 3:00 pm - 11:00 pm.

Job Summary

The concierge desk is the central hub for resident services. As the first point of contact for residents, guests, trades, and prospective residents, you play a vital role in community engagement and operational excellence.

Responsibilities

• Greet all guests and residents professionally and courteously, assisting with requests and inquiries.
• Accept and notify residents of parcel and mail deliveries.
• Monitor CCTV cameras and review footage as needed.
• Conduct periodic exterior building checks.
• Assist with resident move-ins, unit inspections, and tours.
• Help residents book building amenities.
• Perform data entry tasks.
• Maintain cleanliness of the lobby, concierge desk, and mailroom.
• Collect maintenance requests, rental payments, and resident notices.
• Log and record resident complaints, prepare, and distribute building notices.
• Assist the General Manager with emergencies and coordinate resident events.
• Manage access for trades, including signing out building keys.
• Organize and manage rental items like dollies, carts, and tools.
• Respond to noise complaints and resident concerns as needed.

We are committed to diversity and inclusion and encourage applications from all qualified candidates, including those with disabilities. Please inform us if you require assistance or accommodations during the application process.

Only shortlisted candidates will be contacted. Thank you for your interest in joining Shiplake Properties.