Broker Relationship Manager

Placements24; Kimberley; Hybrid; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Commission/bonus

Flexible remote

Medical aid

Retirement fund

Career development

Travel allowance

Expense reimbursement

Supportive team

Job summary

Placements24 is seeking a charismatic Broker Relationship Manager for a prominent insurance underwriter. The role is remote with occasional travel within Canada and nationwide, acting as the primary liaison for independent brokers and driving growth.

You will promote the client’s products, deliver service excellence, provide market insights, and collaborate with underwriting, claims and marketing teams to optimize broker satisfaction and retention.

Qualifications

• Minimum 3 years in business development, sales or relationship management within the insurance industry.
• Proven track record of successfully managing client or partner relationships.
• Strong knowledge of the insurance market and products.

Responsibilities

• Develop and execute strategies to build and maintain strong, long-term relationships with key insurance brokers.
• Act as the main point of contact for brokers, addressing their queries and needs promptly.
• Promote our client’s insurance products and value proposition to brokers.
• Identify opportunities for business growth within the broker network and achieve sales targets.
• Provide brokers with market insights, product training, and ongoing support.
• Collaborate with underwriting, claims and marketing teams to ensure seamless service delivery to brokers.
• Monitor broker performance and satisfaction, implementing initiatives to enhance engagement.
• Attend industry events and networking opportunities to represent our client and expand the broker network.
• Analyze broker business plans and provide feedback and solutions.

Skills

Relationship management

Sales

Business development

Insurance knowledge

Communication skills

Negotiation

Remote work

Travel willingness

Education

Bachelor's degree in Business/Insurance

Tools

CRM software

Microsoft Office

Job description

About the Role

Our client, a prominent insurance underwriter, is seeking a charismatic and driven Broker Relationship Manager to join their expanding team. This role is primarily remote, offering significant flexibility, but will require occasional travel within the Kimberley, Northern Cape region and potentially nationwide. The Manager will be responsible for fostering and strengthening relationships with independent insurance brokers, acting as the primary point of contact for all their business needs. This involves understanding broker requirements, promoting our client's products and services, and ensuring a high level of service delivery. The ideal candidate will have a strong understanding of the insurance market, excellent communication and negotiation skills, and a proven ability to build rapport and trust with stakeholders. This is a remote role that demands proactive engagement and strategic partnership building.

Key Responsibilities

• Develop and execute strategies to build and maintain strong, long-term relationships with key insurance brokers.
• Act as the main point of contact for brokers, addressing their queries, needs, and concerns promptly and professionally.
• Promote our client's insurance products, services, and value proposition to brokers.
• Identify opportunities for business growth within the broker network and achieve sales targets.
• Provide brokers with market insights, product training, and ongoing support.
• Collaborate with internal teams (underwriting, claims, marketing) to ensure seamless service delivery to brokers.
• Monitor broker performance and satisfaction, implementing initiatives to enhance engagement.
• Attend industry events and networking opportunities to represent our client and expand the broker network.
• Analyze broker business plans and provide feedback and solutions.

Requirements

• A minimum of 3 years of experience in business development, sales, or relationship management within the insurance industry.
• Proven track record of successfully managing client or partner relationships.
• In-depth knowledge of the insurance market and various insurance products.
• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal skills with the ability to build rapport and trust quickly.
• Self-motivated, proactive, and able to work independently in a remote setting.
• Willingness to travel as needed within the Kimberley, Northern Cape region and beyond.
• A relevant tertiary qualification in Business, Marketing, or Insurance is advantageous.
• Proficiency in CRM software and Microsoft Office Suite.

Benefits

• Competitive salary with an attractive commission or bonus structure.
• Flexible remote working arrangement.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for career advancement and professional development.
• Travel allowance and expense reimbursement.
• A supportive and dynamic team environment.