Broker Relationship Manager

Portagemutual; Bedford; Hybrid; CAD 51,000 - 95,000; Full time

Job summary

An established industry player is seeking a dynamic Broker Relationship Manager to enhance broker partnerships and drive long-term growth. This role involves building strong relationships with brokers, evaluating potential partnerships, and developing training resources to support broker success. The ideal candidate will possess excellent communication and negotiation skills, a strong background in insurance, and a collaborative mindset. Join a forward-thinking company that values employee growth, offers hybrid work arrangements, and provides a competitive compensation package. This is an exciting opportunity to make a significant impact in the insurance industry.

Benefits

Hybrid Work Arrangements

Employee and Family Assistance Program

Health, Dental, Critical Illness and Group Life Insurance

Defined Contribution Company Pension Plan

Paid Personal Days

Vacation Time

Learning and Development Opportunities

Competitive Compensation Package

Qualifications

• Extensive knowledge of company products and broker operations.
• Proven experience leading and mentoring teams.

Responsibilities

• Build and strengthen broker relationships within the region.
• Evaluate potential brokers for alignment with profit objectives.
• Develop product awareness and underwriting philosophy.

Skills

Relationship Building

Negotiation Skills

Communication Skills

Team Collaboration

Adaptability

Education

Post-secondary education in Marketing

Relevant insurance experience

Business and finance experience

Job description

About Portage Mutual

Portage Mutual Insurance is a trusted national property and casualty mutual insurance company. We have been owned by our policyholders since 1884 and proudly serve their interests by offering competitive home, automobile, commercial and farm insurance products. Portage Mutual has office locations in Edmonton (AB), Portage la Prairie (MB), St. Catharines (ON) and Bedford (NS) with products being 100% distributed by brokers across Canada. We greatly value our relationships with policyholders and brokers.

Working at Portage Mutual allows you to learn, grow and develop while collaborating with experienced and committed colleagues. We support hybrid work arrangements while continuing to build diverse teams and a culture of inclusivity. We are growing and offer resources to empower both individual and team success. We are proud of the communities we serve and are rooted in making positive impacts within them.

What You’ll Do:

The Broker Relationship Manager is responsible for assisting in identifying solutions that will support the company’s goals of long-term profitable growth. The individual accomplishes this by establishing and developing the company’s relationships with their Insurance Brokers and maintaining a liaison between the Brokers and Underwriting Departments. The Broker Relationship Manager also develops both product awareness and underwriting philosophy with the brokerage force.

The individual collaborates with team members, supports Branch objectives and displays behaviours in a manner consistent with company values. The Broker Relationship Manager strives to provide an outstanding workplace culture that maximizes employee engagement and supports employee development.

Responsibilities:

• Builds and strengthens existing broker relationships within their region.
• Seeks opportunities to strategically expand the companies broker network within their region.
• Evaluate potential brokers within their respective territory for alignment with long-term profit objectives.
• Integrate respective broker feedback into proposals and present supported recommendations.
• Develops both product awareness and underwriting philosophy within the brokerage force (i.e. having the ability to quote business when on broker visits).
• Consistently communicates with customers, industry associates and co-workers in a friendly, courteous and professional manner.
• Serve as a prominent representative of the company at industry events.
• Supports collaborations between offices, teams and Broker Relationship representatives for regional and national broker service.
• Supports the development of training tools, guides and other resources for broker partners.

Requirements:

• Candidates must reside in Canada and be authorized to work in Canada.
• Extensive knowledge of company products, broker operations, underwriter functions, coverage requirements and risk assessment.
• Proven relationship-building experience at a management level.
• Experience in collaborating with cross functional teams.
• Proven experience leading, mentoring and inspiring teams.
• Excellent written, verbal and presentation skills.
• Adaptable and continuous improvement mind-set is required.
• Proven negotiation and relationship-building skills.
• Ability to travel to visit brokers is required.
• Attend industry functions as required.
• Post-secondary education in Marketing or relevant insurance experience is required.
• Business and finance experience are considered strong assets.

The salary offered is estimated to be within the following range: $51,000 - $95,000

What We Offer:

• Hybrid Work Arrangements
• Learn, Grow and Development Opportunities
• Competitive Compensation Package of Salary plus an Incentive Plan
• 24/7 Employee and Family Assistance Program
• Health, Dental, Critical Illness and Group Life Insurance Coverage
• Defined Contribution Company Pension Plan
• Paid Personal Days in addition to Vacation Time

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply. We thank you for your interest in Portage Mutual Insurance, however, only those selected for an interview will be contacted. (No agencies please).

Portage Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.