Broker Director, Western Canada

American International Group; Vancouver; On-site; CAD 88,000 - 133,000; Full time

Benefits offered by this job

Total Rewards Program

Volunteer Time Off

ERGs

Job summary

American International Group (AIG) Canada is seeking a Broker Director for Western Canada to lead national broker relationships and support the Broker & Market Leader in managing all brokers within the market, focusing on Top Brokers to drive growth.

You will travel to broker offices across Canada and some US locations, champion AIG’s broker ownership model, and partner with Underwriting and Product leadership to deliver differentiated value and profitable growth.

Qualifications

• Strong sales background and ability to negotiate effectively.
• Excellent presentation and communication skills.
• Mobility to travel to Canadian locations (~25%) and US locations (less than 5%).

Responsibilities

• Directly managing relationships with national broker partners in Canada.
• Develop relationships with and assist the Broker & Market Leader in managing brokers across markets.
• Own the broker performance KPI framework and contribute to monthly/quarterly reviews.
• Leverage data and platforms to drive profitability and growth with Top Brokers.
• Collaborate with Underwriting, Product, and Distribution leadership to align strategies.

Skills

Sales experience

Negotiation skills

Presentation skills

Travel readiness

Tools

AIG 360

Salesforce

Job description

Broker Director – Western Canada

AIG Canada has launched careers and developed future leaders for 60 years. At AIG, we reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Distribution Reporting to the Western Canada or Eastern Canada Broker & Market Leader (“BML”), the Broker Director’s two primary responsibilities include: 1. directly managing, on a national basis the relationships with one or more of AIG's national broker partners in Canada; and 2. developing relationships with and assisting the BML in managing all brokers within their market, with a particular focus on a smaller set of Top Brokers. The Broker Director will be a key member of the national Distribution team, and will collaborate closely with their counterparts and BMLs across Canada to drive engagement and insights that yield outpaced growth with Top Brokers.

Key Responsibilities

Tasked with driving the financial results and managing brokers within their market, the Broker Director, in collaboration with BMLs and the Head of Distribution, Canada, will create clear goals that are defined and designed to: Champion and promote the national broker ownership model and focus on Top Brokers as a growth driver for AIG Drive profitable growth and/or retention and expand desired mix of business within the market and with assigned national broker Ensure AIG is deriving insights, value and results out of consulting or data services purchased from brokers. Support AIG's efforts to execute goals locally which are consistent with national commitments to/from brokers. Leverage AIG platforms such as AIG 360, Salesforce and others to apply KPIs / measure success. Develop working knowledge of financial and performance metrics Develop and facilitate relationships with internal and external stakeholders, most notably fostering alignment with Underwriting to ensure AIG is best positioned to provide differentiated value that drives growth across all Product Lines. Work closely with both Distribution (other Broker Directors, Broker & Market leadership, Client Directors, Wholesale & Alternative Distribution) and Business Unit leaders to establish a comprehensive grasp of the portfolio, opportunities and target accounts with Top Brokers. With support of the Head of Distribution and BMLs, develop an understanding of non-standard broker compensation agreements for assigned national broker(s) Own the broker performance KPI framework for assigned national broker(s), and contribute to monthly and quarterly measurement reviews assessing the health of all Top Broker relationships Travel to assigned national broker(s) offices across Canada as needed, and to Top Broker offices within the market with appropriate level of Distribution leadership team to review results and adjust strategies/target where needed. Ensure a comprehensive understanding of all AIG products and services including targeted growth areas by Product in order to fully articulate to brokers everything that AIG has to offer Develop strategies and execution plans with the Broker & Market Leader and Product leadership Ensure alignment with broker agreements and strategies. Own the Target Account Program, and work with Distribution Analytics to: develop market and product level target account initiatives and relationship expansion. drive pipelining initiatives at the local level, and at the national level for assigned national broker(s) ensure monthly results and KPI reporting are distributed to the appropriate constituents (Broker & Market Leaders) and Product Leaders Use data to drive opportunities for alignment and profitable growth/retention strategies. Support execution of the North American Events Strategy, delivering broker\client events that are memorable and accretive to the AIG brand, in collaboration with the BML Host production meetings for assigned national brokers, and occasionally across all lines within their market to promote cross-selling Ensure a well-stocked inventory of promotional items appropriate for all levels of brokers and clients, within budget and with the approval of the BML.

What you’ll need to succeed

Strong sales background, negotiation skills and presentation skills required. A passion for innovating and leading change. Strong business acumen, process, project management and data orientation Ability to professionally and tactfully manage sensitive and confidential information. Possess relevant technical grounding and ability to understand and articulate product strategies and differentiators. 10 years’ experience in broker and/or carrier relationship management, underwriting or commercial insurance broking is strongly preferred. Demonstrate adaptability, actively leaning into AIG's learn-it-all culture. Strong written and verbal communication skills are required to communicate directly with senior leadership within AIG and the dedicated broker relationships. Mobility Travel to Canadian locations (~25%) and US locations (less than 5%).

Compensation

The base salary range for this position is $88,000-$133,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

Your actual compensation will be dependent on your skills, experience, and qualifications. If your compensation expectations are above the posted range, we still encourage you to apply - your unique background matters to us.

Benefits

• In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: CA Benefits Overview.
• Enjoy benefits that take care of what matters At AIG, our people are our greatest asset.
• That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security- as well as your professional development- to bring peace of mind to you and your family.
• Volunteer Time Off and Matching Grants Programs.
• We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
• We also invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Company Culture

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area

SM - Sales & Marketing AIG Insurance Company of Canada

We also do the same for our colleagues, because we know our people are our greatest strength- the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.