Broker Bill Analyst (12 Month Contract)

Kibbi; Toronto; Hybrid; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Competitive base salary

Professional development resources

Donation matching & volunteer days

Job summary

Northbridge Financial is seeking a Broker Bill Analyst to maintain broker billing accounts, analyze discrepancies, and ensure payments are collected in a timely manner. You will support the Premium Accounting team, review accounts, and identify trends and areas of concern to improve accuracy and service.

The role involves collaborating with broker/agency representatives, staying current on industry changes, and contributing to a high-quality customer experience.

Qualifications

• Post-secondary education in a financial discipline or related field.
• Experience in accounting/collections is advantageous.
• Bilingual (French/English) is a plus.

Responsibilities

• Analyze, identify, and resolve broker billing discrepancies.
• Review assigned accounts to reconcile broker statements with premiums.
• Communicate with stakeholders to resolve issues and ensure timely payments.
• Develop knowledge of broker operations and industry trends.

Skills

Customer service

Data analysis

Prioritization

Policy familiarity

Education

Financial discipline or related field

Job description

What it’s like to be a Northbridge Broker Bill Analyst

As a Broker Bill Analyst, you will play an impactful role in maintaining small and basic broker billing accounts: analyzing, identifying, and resolving discrepancies; and ensuring payment is collected in a timely manner.

In supporting the Premium Accounting team, you will review assigned accounts on a regular basis to ensure they are up-to-date and accurately reconciling broker statements to the company’s outstanding premium. You’ll find trends and developments within assigned accounts, identify areas of concern/common discrepancies, and communicate with various parties to resolve the issues. You’ll review and analyze reports and logs on assigned accounts as required.

Our Premium Accounting team is a busy, collaborative group, working with Broker/Agency representatives daily. You’ll continue to develop and maintain a knowledge and understanding of broker operations/procedures, industry trends, developments, and regulatory changes to contribute to stellar customer service.

We want your talent

If you are great at:

• Providing excellent customer service and building effective working relationships
• Identifying and analyzing relevant data and defining critical issues and alternatives
• Managing multiple and changing priorities and projects
• Understanding and following job-related instructional guides, including policy manuals

If you have:

• Post-secondary experience in a financial discipline or related field
• Min. 1 year experience in accounting/collections
• Working knowledge of insurance accounting and trends are an asset
• Bilingual (French/ English) is an asset

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
• Competitive compensation with a strong base salary aligned to market expectations.
• We support your well-being with a flexible, balanced work environment that helps you prioritize what matters most.
• We are invested in helping you grow in your career through access to a wide range of internal and external professional development resources, along with opportunities to build new skills and expand your expertise.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness.

The base salary range for this role is $40,000 - $60,000, which reflects the expected base pay - not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back - we’d still love to hear from you.

This is a real opportunity - we’re actively hiring! Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.