Broadcast Technician - Operations

TGI Sport; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

TGI Sport is seeking a Broadcast Technician – Operations to join our Toronto-based Operations team. You will oversee live broadcast feeds across events, coordinating venues, equipment, and personnel to ensure end-to-end delivery with high reliability.

Ideal candidates thrive in live production, stay calm under pressure, and are proactive in troubleshooting across hardware, cloud, and software. This role involves on-site work, occasional travel, and close collaboration with clients and partners.

Qualifications

• Proven experience in live broadcast environments such as Broadcast Studio, Master Control, or Outside Broadcast.
• Confidence working within live sports event production workflows.
• Knowledge of broadcast equipment and infrastructure such as routers, multi-viewers, and contribution encoders.
• Understanding of transmission workflows and IP-based contribution (e.g. IP transport, SRT, SMPTE standards).

Responsibilities

• Operate TGI Sport systems during live events, ensuring accurate delivery of multiple high-value feeds and smooth end-to-end workflows.
• Monitor feed quality throughout transmission and proactively identify and resolve issues.
• Troubleshoot and resolve complex technical problems across hardware, cloud, and software - both remotely and on-site.
• Maintain and support client-side hardware to ensure reliability across all events.
• Coordinate event setups across venues, ensuring facilities, equipment and people are ready well in advance.
• Produce and maintain clear operational documentation, including signal flow and runbooks/procedures for multiple event types.
• Support internal testing, QA and operational readiness initiatives that improve product and service delivery.
• Learn and master all components of the TGI ecosystem including hardware, cloud platforms and software tools.

Skills

Live broadcast

Communication

Organization

Team player

Tools

Routers

Multi-viewers

Encoders

Windows servers

Job description

TGI Sport is a tech-led global sports media company that has been trusted by the world’s premium sporting organisations since 1997. With over 15 offices and 500 employees worldwide, we support over 5,000 events through pioneering technology solutions, global media rights expertise and leading sports marketing and talent management knowledge.

Learn more about us here: bit.ly/TGI_Sport

The TGI Sport Advantage:

TGI Sport is uniquely positioned to bring together technology, creativity, expertise and talent to deliver solutions that set us apart on the global stage. This creates unparalleled opportunities - not just for our partners, but for our people as well.

• Growth of our people: We prioritise individualised career development and progression. Learning and Development at TGI Sport spans in-house training programs and on-the-job learning, ensuring your growth aligns with our success.
• Organisational growth: since 1997 we have consistently expanded. As we grow, so too do the opportunities for our team members throughout the Americas, UK, Europe and Australia.
• Empowering innovation: We empower our team members to push the boundaries and think creatively. By providing the autonomy to innovate, we deliver impactful solutions that benefit our clients, talent, and partners.

The Opportunity:

We’re looking for a Broadcast Technician – Operations to join our Operations team in Toronto, supporting the deployment of TGI Sport broadcast services across a range of live sporting events. You’ll work closely with a small, high-performing technical operations group to ensure venues, people and systems are ready for every event - and you’ll be hands-on during live broadcasts, delivering multiple high-value feeds across regions while monitoring quality and troubleshooting issues in real time.

This is a role for someone who thrives in live environments, is calm under pressure, technically curious and proud of delivering end-to-end broadcast excellence.

Deliver world-class live broadcast operations:

• Operate TGI Sport systems during live events, ensuring accurate delivery of multiple high-value feeds and smooth end-to-end workflows.
• Monitor feed quality throughout transmission and proactively identify and resolve issues.
• Troubleshoot and resolve complex technical problems across hardware, cloud, and software - both remotely and on-site.
• Maintain and support client-side hardware to ensure reliability across all events.

Own preparation, planning and documentation:

• Coordinate event setups across venues, ensuring facilities, equipment and people are ready well in advance.
• Produce and maintain clear operational documentation, including signal flow and runbooks/procedures for multiple event types.
• Support internal testing, QA and operational readiness initiatives that improve product and service delivery.

Build deep systems expertise:

• Learn and master all components of the TGI ecosystem including hardware, cloud platforms and software tools.
• Stay current on evolving features and continuously grow your systems knowledge as the product develops.

Enable clients and partners:

• Understand client hardware requirements and clearly specify those needs to clients and stakeholders.
• Act as the technical liaison between clients, partners and internal TGI teams.
• Train clients and freelance operators on setup, configuration and operational workflows for TGI software and hardware.

About You

You’re a technically capable broadcast operator with a structured, solutions-first mindset. You bring confidence from working in live production environments and you communicate clearly with both technical and non-technical stakeholders. You’ll thrive in this role if you are:

• Highly organised with strong time management and the ability to plan ahead for complex event delivery.
• A clear communicator who can explain technical concepts simply and effectively.
• Resourceful and calm under pressure - able to troubleshoot quickly in live environments.
• A positive, “can do” team player who takes ownership and follows through.
• Flexible and willing to work nights, weekends and holidays as required by live event schedules.
• Comfortable travelling within North America and internationally, sometimes at short notice.

Qualifications & Experience

To be successful, you’ll bring:

• Proven experience in live broadcast environments such as Broadcast Studio, Master Control, or Outside Broadcast.
• Confidence working within live sports event production workflows.
• Knowledge of broadcast equipment and infrastructure such as routers, multi-viewers, and contribution encoders.
• Understanding of transmission workflows and IP-based contribution (e.g. IP transport, SRT, SMPTE standards).

Technical capability

• Proficiency operating and maintaining Windows-based servers (CPUs/GPUs and associated applications).
• Strong understanding of computer networking (IP addressing, Windows networking, configuration).
• Working knowledge of cloud-based computing and distributed workflows.
• Strong grasp of broadcast production fundamentals (audio/video, signal flow).

Training and stakeholder support

• Experience training and supporting client-side users and/or freelance operators.
• Ability to manage on-site equipment deployments (setup, teardown, testing and verification).

Language

• Fluent English with strong written and verbal communication skills.

TGI Sport is an Equal Opportunity Employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity, medical history, age or parental status.