Broadcast Technician

Woodbine Entertainment Group.; Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

Woodbine Entertainment Group is seeking a Broadcast Technician to ensure the continuity of broadcast and audio-visual operations. The role involves troubleshooting, maintenance, and installation of essential broadcasting equipment. Ideal candidates possess a relevant degree and experience in the Broadcast industry, demonstrating effective problem-solving skills and technical knowledge.

Qualifications

• Minimum 2-3 years experience in the Broadcast industry.
• Understanding of sports and entertainment productions.
• Knowledge of networking topology and deployment.

Responsibilities

• Maintain performance of Broadcast Facilities.
• Provide technical support for video/audio equipment.
• Liaise with vendors for operational issues.

Skills

Problem solving

Troubleshooting

Communication

Education

Post-secondary degree/diploma in Broadcast or Electronics Technology

Tools

Audio-visual equipment

Broadcast technical standards

Computer systems

Job description

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

JOB SUMMARY

This position is a part of the Broadcast Technology team, responsible for ensuring the continuity of broadcast and audio-visual operations at Woodbine Racetrack and across Woodbine Entertainment’s properties. This includes troubleshooting, installation, maintenance and repair of broadcast, transmission, audio-visual, broadcast IT and related equipment.

JOB RESPONSIBILITIES

Maintain performance and full-service functionality of Woodbine’s Broadcast Facilities

Attend and address facilities expansion, corrective service actions and equipment-specific configuration administration that ensure best performance for delivery of services

Complete performance monitoring and review of system performance and communicate status updates to Manager

Liaise with manufacturer support, operators, and suppliers to resolve identified issues that are impacting operational status in a timely fashion

Quick implementation of manual workarounds when automation fails

Quick instructional training of operations crew – sometimes remote or on the phone – to resolve a technical or functional issue

Develop creative workarounds for issues

Propose creative new solutions for business challenges or opportunities

Recommendations for small purchases and maintenance spend

Direct control over customer-facing activations including TVs, LED screen, digital signage, simulcast racing distribution, PA audio across our buildings

Some interaction with support vendors as needed for support, not sales

Provide technical support for video/audio equipment across the organization

Provide support for equipment used to provision web streaming

Assist operators with efficient and effective equipment operations as required.

Develop strong rapport and two-way communication skills with operators to ensure effective problem solving, and insights into equipment ‘issues’ during live productions

Provide feedback to internal teams in determining the appropriate technological production solutions to fit their needs

Maintain and repair all technical equipment in the Broadcast department

Maintain current knowledge of inner workings of equipment/systems, the connect points and interdependencies of all positions

Recommends solutions based on the balance between operational efficiency and equipment malfunctions

JOB QUALIFICATIONS

Recognized post-secondary degree/diploma in Broadcast or Electronics Technology

Minimum 2-3 years experience in the Broadcast industry

Current broadcast technical standards

Understanding of sports and entertainment productions, control room & Master Control facilities

Wiring for video, audio, intercom, networking, fiber, RF

Problem solving and troubleshooting skills

Ability to work both independently and part of a team

Knowledge of computer systems, networking topology and deployment, VPN tunnels, and network security as asset

Proficient with consumer and/or professional AV equipment

Volunteer hours at a cable station or similar

Quick, tactical thinking to resolution issues

Seen as problem solvers for Broadcast and AV technology throughout our properties

WORKING CONDITIONS

Travel between Woodbine, Mohawk and other company properties as required

Standing and walking required for approximately 50% of the work time

Some heavy lifting, work at heights, work in tight spaces, work indoor and outdoor required

Regular interruptions and managing multiple demands

Schedule will involve day and afternoon shifts, holiday work, weekend work

Diversity, Equity, Inclusion and Belonging

Be Yourself.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.