Breakfast Service Specialist - Guest Experience

Easton's Group of Hotels Inc.; Toronto; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Employee Social Events

Hotel Discounts at Marriott properties

Job summary

Easton's Group of Hotels Inc., owner of Residence Inn Toronto Downtown Entertainment District, is seeking a Breakfast Service Attendant to oversee our breakfast operation and ensure a quality dining experience for guests.

Located in Toronto’s Entertainment District, this 256-suite hotel offers full kitchens and easy access to attractions. You will work in a fast-paced environment, focus on guest satisfaction, and contribute to ongoing training and growth within Marriott’s network.

Qualifications

• Minimum 1 year in serving or hospitality preferred.
• Demonstrates efficient and thorough work habits.
• Excellent interpersonal and customer service skills.
• Strong oral communication and time management abilities.

Responsibilities

• Be dependable and prompt, arriving on time and in a clean uniform.
• Prepare and set out all hot and cold breakfast items up to opening hours.
• Ensure all foods are kept at safe temperatures.
• Keep tables cleared and cleaned during breakfast hours.
• Receive and unpack items from vendors; rotate stock properly.
• Greet guests at breakfast; assist with service and refill coffee as needed.
• Build rapport with guests; report complaints to management.
• Learn about hotel guests through conversations.
• Pass on sales leads daily to management.
• Maintain a clean breakfast area; manage waste and cleaning.
• Look for cost-effective ways to improve breakfast appeal.
• Assist with safety equipment and emergency procedures.
• Maintain a friendly, cheerful, courteous manner.
• All other duties as assigned by management.

Skills

Efficient and thorough

Interpersonal skills

Oral communication

Time management

Education

1 year hospitality experience

Job description

Easton's Group of Hotels Inc., owner of Residence Inn Toronto Downtown Entertainment District, is seeking a Breakfast Service Attendant to oversee our breakfast operation and ensure a quality dining experience for guests.

Located in Toronto’s Entertainment District, this 256-suite hotel offers full kitchens and easy access to attractions. You will work in a fast-paced environment, focus on guest satisfaction, and contribute to ongoing training and growth within Marriott’s network.