Brand Experience Specialist - Flexible Schedule

Abercrombie & Fitch Co.; Vaughan; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Inclusive culture

Job summary

Abercrombie & Fitch Co. in Canada is seeking a team-oriented associate focused on delivering a welcoming customer experience and assisting across styling needs.

You’ll engage with guests across categories, support store presentation, and participate in omni-channel processes to ensure seamless service. The role emphasizes reliable attendance, strong organizational skills, and the ability to balance engagement with operational tasks while supporting sales on the floor, at the cash wrap, and with

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Team player

Job description

Abercrombie & Fitch Co. in Canada is seeking a team-oriented associate focused on delivering a welcoming customer experience and assisting across styling needs.

You’ll engage with guests across categories, support store presentation, and participate in omni-channel processes to ensure seamless service. The role emphasizes reliable attendance, strong organizational skills, and the ability to balance engagement with operational tasks while supporting sales on the floor, at the cash wrap, and with