Brand Representative - West Edmonton Mall, Abercrombie & Fitch

Abercrombie & Fitch Co.; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Training and development

Job summary

AFH Canada Stores Co. in Edmonton is looking to hire a customer-oriented individual for their team. The role involves providing attentive service, maintaining a clean and organized sales floor, and managing cash wrap operations effectively.

Ideal candidates should adapt well in a dynamic environment and demonstrate strong organizational skills. The position offers flexible scheduling options, merchandise discounts, and opportunities for career advancement within the company.

Qualifications

• Strong ability to create a welcoming customer experience.
• Comfortable working in a fast-paced environment.
• Dependable with a focus on attendance.

Responsibilities

• Provide attentive service and support to customers.
• Maintain an organized and visually appealing sales floor.
• Process transactions accurately and efficiently.
• Support online order fulfillment and in-store pick-up.

Skills

Customer service

Sales support

Organizational skills

Attention to detail

Dynamic environment adaptability

Job description

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment by folding, hanging, sizing, and meeting presentation standards.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort in a dynamic environment while balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Abercrombie & Fitch Co. association with eligibility for benefit programs.
• Merchandise discount.
• Flexible schedule opportunities.
• Career advancement opportunities, including becoming a Brand Affiliate.
• Training and development.
• Global team that celebrates individuality.

Any job offers for this role may be subject to and conditional upon the applicant carrying out applicable work visa formalities.

Abercrombie & Fitch Co. is an equal opportunity employer.