Brand Experience Specialist

Abercrombie & Fitch Co.; Burnaby; On-site; CAD 27,000 - 36,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate opportunity

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers and ensuring a welcoming environment.

You will help customers find what they need and maintain a well-presented store for a seamless shopping experience. Responsibilities include assisting with product replenishment, processing purchases and returns, and supporting online order services to enable a consistent omni-channel experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming, attentive service to all customers and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at the cash wrap.
• Create a seamless omni-channel experience by supporting Save the Sale orders and in-store pick-up.

Skills

Customer service

Communication

Organization

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers and ensuring a welcoming environment.

You will help customers find what they need and maintain a well-presented store for a seamless shopping experience. Responsibilities include assisting with product replenishment, processing purchases and returns, and supporting online order services to enable a consistent omni-channel experience.