Brand Concierge Luxury Fashion Advisor for Client Experience

Chanel, Inc.; Canada; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

CHANEL Canada ULC is seeking a Fashion Advisor for the Yorkdale Boutique to deliver bespoke client service, provide expert styling guidance, and build lasting relationships with a distinguished clientele. The role emphasizes brand ambassadorship, sales excellence, and boutique teamwork in a luxury retail setting.

You will embody CHANEL’s spirit, maintain impeccable presentation, and contribute to a seamless client journey from first contact to after-sales support.

Qualifications

• Luxury retail experience in a high-end environment.
• Ability to build strong, personalized client relationships.
• Excellent communication and organizational skills.
• Polished, professional presentation aligned with CHANEL values.
• Passion for fashion and luxury with a customer-centric mindset.

Responsibilities

• Deliver bespoke client service and foster long-term loyalty.
• Master product knowledge and drive sales while upholding CHANEL standards.
• Support boutique operations and collaborate with team to maintain visual presentation.
• Represent the CHANEL brand with impeccable professionalism and etiquette.

Skills

Luxury retail

Client relations

Communication

Organization

Professional presentation

Job description

CHANEL Canada ULC is seeking a Fashion Advisor for the Yorkdale Boutique to deliver bespoke client service, provide expert styling guidance, and build lasting relationships with a distinguished clientele. The role emphasizes brand ambassadorship, sales excellence, and boutique teamwork in a luxury retail setting.

You will embody CHANEL’s spirit, maintain impeccable presentation, and contribute to a seamless client journey from first contact to after-sales support.