Brand Associate: Omni-Channel Retail & Customer Experience

Old Navy; Richmond; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Donate match

RRSP

Employee stock purchase

Insurance

Virtual health care

Parental top up

Job summary

Old Navy in Richmond, BC is seeking a FT Brand Associate to bring our brand to life for customers. You’ll deliver excellent customer service, educate shoppers about products, and help drive sales through omni-channel support.

Candidates are customer-focused, strong communicators, with a flexible schedule including evenings, holidays and weekends, and able to lift up to 30 lbs. Join a fast-paced team that values authentic, inclusive service.

Qualifications

• Customer-focused service mindset with strong communication.
• Able to engage customers, educate on products and services.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Engage with customers to drive sales and loyalty.
• Provide excellent in-store and omni-channel service.
• Educate customers about product features and fits.
• Support sales floor, fitting rooms and cash wrap as needed.
• Maintain a neat, clean, organized work area.
• Promote loyalty programs and handle transactions accurately.

Skills

Customer service

Communication

Retail knowledge

Flexible schedule

Job description

Old Navy in Richmond, BC is seeking a FT Brand Associate to bring our brand to life for customers. You’ll deliver excellent customer service, educate shoppers about products, and help drive sales through omni-channel support.

Candidates are customer-focused, strong communicators, with a flexible schedule including evenings, holidays and weekends, and able to lift up to 30 lbs. Join a fast-paced team that values authentic, inclusive service.