Brand Ambassador - Customer Experience Specialist

American Eagle Outfitters; Georgetown; On-site; CAD 25,000 - 27,000; Part time

Benefits offered by this job

40% off AE & Aerie

Store contests and prizes

Development opportunities

Job summary

American Eagle Outfitters is seeking a part-time Brand Ambassador to create a welcoming shopping experience and represent the brand with energy and integrity. You will educate guests on AE and Aerie products, promote the loyalty program, and contribute across the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.

The role emphasizes exceptional guest service, teamwork, and adherence to company policies while maintaining a positive and energetic store presence.

Qualifications

• Must be at least 16 years old.
• Available to work evenings, weekends and holidays.
• Prior retail experience helpful but not required.

Responsibilities

• Engage with guests using the AEO Selling Model to help find what they need.
• Educate guests on AE & Aerie products and make tailored recommendations.
• Promote the AEO loyalty program and other brand channels.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns while following company policy.
• Be a team player and contribute to store goals.

Skills

People person

Customer service

Retail experience

Product knowledge

Job description

American Eagle Outfitters is seeking a part-time Brand Ambassador to create a welcoming shopping experience and represent the brand with energy and integrity. You will educate guests on AE and Aerie products, promote the loyalty program, and contribute across the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.

The role emphasizes exceptional guest service, teamwork, and adherence to company policies while maintaining a positive and energetic store presence.