Brand Ambassador

Senators-Sports-; Ottawa; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Free on-site parking

Job summary

Senators Sports & Entertainment is seeking part-time Brand Ambassadors to support the Ottawa Senators at community events and at home games. You will engage fans, promote the team, and collect data while delivering a fun, positive experience in the Greater Ottawa region.

This role requires flexibility for weekday, evening and weekend events, a valid Ontario G class driver’s license, the ability to lift 20 lbs, and comfort in both English and French.

Qualifications

• Outgoing and confident personality is essential for representing the team in community events.
• Strong work ethic is required in a fast-paced environment with initiative and judgment.
• Great energy and positive attitude for interacting with fans and promoting the brand.
• Applicants must be 18 years or older.

Responsibilities

• Work in pairs or in a team at off-site events and follow event details.
• Interact with fans professionally, collect data, and promote the Ottawa Senators brand.
• Attend pre-event meetings and follow instructions for activities and promotions.
• Interact with thousands of fans during hockey game nights and run contests and promotions.
• Answer routine questions related to the team, hockey and venue as needed.

Skills

Outgoing and confident personality

Strong work ethic

Great energy and positive attitude

18 years or older

Bilingualism (English & French) is an 

Job description

Job Summary

Our co-ed Brand Ambassador team will support the Ottawa Senators at community events throughout the Greater Ottawa region and at home games as required. We are looking for positive and professional individuals who can showcase their passion for the Ottawa Senators by engaging with fans and guests!

This is a part-time casual role based upon the organization’s event and hockey calendar which will include weekday, evening and/or weekend events.

Main Responsibilities

Off-Site Events (Primary Role)

• Work in pairs or in a team.
• Responsible for following event sheet details regarding event set up and tear down and completing tasks on time.
• Interact with fans within the community in a professional manner, initiating conversations about the Ottawa Senators, community programs and ticket opportunities.
• Collect fan data through Senators digital platform(s).
• Provide a fun, engaging experience at all events promoting a positive experience with the Ottawa Senators brand.

Hockey Games (Secondary Role, As Required)

• Work in pairs or in a team.
• Attend pre-event meeting to gain instructions on activities and how they will be executed.
• Responsible for following event sheet details regarding event set up and tear down.
• Interact with thousands of fans on a game night, initiating conversations and executing contests and promotions.
• Answer routine questions related to the team, hockey and venue as needed.

Requirements

• Outgoing and confident personality - Your enthusiasm for the team and the city should be next level! You will be representing the Ottawa Senators brand throughout the community and should feel comfortable initiating conversations, collecting data and speaking to large groups of people.
• Strong work ethic - Our industry is fast-paced, and troubleshooting will be essential. We need hardworking individuals who can take initiative while exercising appropriate judgement with little supervision
• Great energy and positive attitude - As a Brand Ambassador you represent the organization in a positive and professional manner. Our Brand Ambassadors love the team, the city, and our fans!
• 18 years or older
• Bilingualism (English & French) is an asset
• Open to learning new technology
• Valid Ontario G Class driver's license and provide a clean driver’s abstract
• Able to lift a minimum of 20lbs
• Stand up to 8 hours at a time
• Able to work weekdays, evenings and/or weekends

Who We Are

Canadian Tire Centre is a premier sports and entertainment venue located in Ottawa, Ontario. As the home of the NHL’s Ottawa Senators, we host world‑class hockey games, major concerts, family shows, and special events year‑round. With a seating capacity of over 18,000, state‑of‑the‑art facilities, and a commitment to delivering unforgettable live experiences, Canadian Tire Centre is a gathering place where fans, artists, athletes, and the community come together to celebrate sport and entertainment.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to make memorable fan experiences, and free on‑site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

Compensation

Compensation: $19.10

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation
participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision‑making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job‑related criteria, ensuring a fair, transparent, and human‑led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.