Branch Support

parkland; Area C (Old Fort/Charlie Lake); On-site; CAD 34,000 - 37,000; Full time

Job summary

Parkland Corporation in Canada is seeking a Branch Support to perform indoor and outdoor duties, including maintenance of bulk plants and cardlock, front counter service, and deliveries. The role requires a valid Class 5 license, ability to lift up to 50 lbs, and exceptional customer service with strong attention to detail.

Training for air brakes and forklift may be provided, and pre-employment testing may be required. Starting salary is $24.50-$26.50 per hour.

Qualifications

• Valid Class 5 driver's license with clean abstract; air brakes an asset but training provided.
• Ability to lift up to 50 lbs repeatedly.
• Exceptional customer service and attention to detail.
• Ability to work with others or alone.
• Knowledge of fuel or lubricant products is an asset.
• Forklift training is an asset.
• Pre-employment testing may be required.

Responsibilities

• Inspect and maintain cardlock, bulk plants and facility daily/weekly.
• Deliver bulk and packaged lubricants to customers.
• Front counter service including billing and cash handling.
• Assist customers with retail and lubricant purchases.
• Perform inventory counts and reorder based on min/max.
• Enter customer data and perform follow-ups.
• Update process documentation for consistency.
• Reconcile accounts and investigate variances.
• Perform other duties as assigned.

Skills

Valid Class 5 driver's license

Exceptional customer service

Attention to detail

Lift up to 50 lbs

Teamwork / work with others

Tools

Forklift training

Job description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

• A place where you can take your career in the direction you want to grow and go

Starting Salary: $24.50-$26.50

The Opportunity:

Reporting to the Operations Supervisor, the Branch Support will have a broad range of duties including indoor and outdoor tasks and physical and administrative responsibilities. Specific duties include bulk plant and cardlock maintenance, front counter customer interactions, billing and cash handling and customer deliveries. As this position functions in a highly customer focused environment all persons are expected to perform their job duties in a professional manner and adhere to our company values.

Responsibilities:

• Daily, weekly and monthly inspections and maintenance of cardlock, bulk plants and facility;
• Delivery of bulk and packaged lubricants to customers;
• Front counter and in-person coverage including billing, cash handling and other administrative tasks;
• Process retail and lubricant sales, helping customers purchase and load parts and products as required;
• Inventory counts and maintenance, ordering based on established min/maxes;
• Customer data entry and follow-ups
• Updates all process documentation records to ensure consistency
• Reconcile accounts and investigate payment or inventory variances as requested
• Other duties as assigned

Requirements:

• Valid class 5 drivers license with clean abstract. Air brakes an asset but will train
• Ability to lift up to 50lbs repeatedly
• Exceptional customer service
• Strong attention to detail and organization skills
• Ability to work with others or alone
• Knowledge of fuel or lubricant products would be an asset
• Forklift training would be an asset
• Must be able to pass pre-employment testing
• Attention to detail is an asset

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!

We Want You To Shine:

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:

We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

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