Branch Supervisor - Welland

Gerrie Electric Wholesale LTD; Welland; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee assistance

Pension with matching

Training and career growth

Tuition reimbursement

Promote from within

Diversity and inclusion

Supportive environment

Job summary

Gerrie Electric Wholesale LTD in Welland is seeking a Branch Supervisor to lead the day-to-day branch operations, coach staff, and drive sales and margin targets. You will manage inventory, purchasing, and customer relationships while ensuring safety standards and efficient processes.

A track record of 5–7 years in branch or distribution operations with at least 3 years in a leadership role is required, along with strong P&L accountability.

Qualifications

• 5–7 years in branch, retail, or distribution operations.
• 3+ years in a management role with full P&L accountability.
• Experience coaching and developing staff.

Responsibilities

• Lead branch employees and ensure day-to-day operations run smoothly.
• Set and monitor sales and margin targets with the team.
• Build and maintain strong customer and vendor relationships.
• Oversee inventory, warehouse activity, and purchasing.
• Address issues and escalate risks as needed.
• Support a culture of safety and continuous improvement.

Skills

Leadership potential

Sales experience

Customer service

P&L accountability

Inventory management

Tools

Microsoft Office

Business systems

Job description

Gerrie Electric is one of the largest independent electrical distributors with twenty-four key locations in Ontario and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

Culture

Our core purpose is Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.

What you will be doing

Annual Salary from $55,000 - $65,000

Reason for vacancy: This is a newly created position on the team.

The Branch Supervisor supports day-to-day branch operations by leading employees, supporting customers, and ensuring operational activities are executed effectively. The role serves as a key link between branch leadership, employees, and customers while resolving issues and helping maintain smooth and consistent branch operations.

Lead, coach, and develop branch employees to ensure consistent performance and employee engagement.

Provide ongoing feedback and support to help team members improve and grow.

Maintain a positive and productive team environment.

Business Performance and Growth

Set and monitor branch sales and margin targets and work with the team to achieve them.

Identify new business opportunities and support initiatives that expand the branch’s presence in the market.

Stay aware of local market conditions and adjust branch strategies to support continued growth and strengthen Gerrie's market position.

Customer and Vendor Relationships

Build and maintain strong relationships with key customers and vendor partners.

Ensure customers receive consistent service and support from the branch team.

Work with internal Gerrie teams to support customer needs and business growth.

Branch Operations and Operational Oversight

Oversee day-to-day branch operations including inventory, warehouse activity, and purchasing.

Ensure company processes, safety standards, and operational procedures are followed.

Address operational challenges, employee concerns, and customer issues when they arise.

Identify potential risks and opportunities to improve operational efficiency.

Support branch security, loss prevention, and risk mitigation.

Escalate issues as required.

Skills and Experience Required

Brings well-rounded branch operations experience with strong leadership potential, combining sales, operational knowledge, and team support to drive day-to-day performance and customer satisfaction.

This role requires 5–7 years of experience in branch, retail, or distribution operations, including at least 3 years in a management or leadership capacity with full P&L accountability.

Leadership and Operational Management:

Demonstrates experience supporting day-to-day branch operations and leading employees, with a focus on coaching, performance, customer service, inventory, purchasing, and warehouse activities.

Sales and Business Development:

Demonstrated success in sales and business development, with accountability for revenue growth and margin performance. Builds and maintains strong relationships with customers, vendors, and internal stakeholders to support long-term growth.

Financial and Strategic Acumen:

Strong financial management capability, including budgeting and fiscal accountability. Applies strategic planning, problem-solving, and negotiation skills to improve operational performance and drive market expansion.

Systems and Industry Knowledge:

Proficient in business systems and Microsoft Office tools for reporting and analysis. Brings knowledge of the electrical industry or related distribution environments to support informed decision-making.

Leadership Style and Business Impact:

Customer-focused, organized, and results-driven leader with a positive, accountable approach. Builds trust through strong relationships, inspires

teams, and navigates complex challenges with confidence while fostering a culture of continuous improvement and high performance.

We believe in taking care of our people

• Major medical + dental coverage for yourself and your dependents (flex plan options available)
• Employee Assistance Program
• Pension plan with contribution matching
• Training, development and career growth opportunities
• Tuition re-imbursement program
• Promote from within culture
• A diverse and inclusive workplace
• Caring and nurturing environment

Words that our employees use to describe us

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful

*Flexible interview options are available!