Branch Operations & Compliance Lead

National Bank of Canada; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank Financial – Wealth Management is seeking a Branch Administrator to support daily operations, ensure policy compliance, and assist the Regional Manager with diverse administrative tasks.

The ideal candidate holds a college or technical diploma (or a related bachelor’s degree) with 3 years of experience, experience in the investment industry, and strong Word/Excel/Outlook skills, plus excellent communication.

Qualifications

• College or technical diploma with 3 years of experience OR bachelor’s degree in a related field.
• Experience in the investment industry is an asset.
• Completion of the CSC and Conduct and Practices Handbook Course is an asset.
• Very good knowledge of Word, Excel and Outlook.
• Excellent interpersonal and organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure day-to-day branch operations related to financial transactions are compliant.
• Act as contact person for operational issues, HR questions, and logistical needs for branch employees.
• Disseminate administrative procedures and policies and ensure branch employees understand and comply with them.
• Perform rigorous follow-ups as recommended by Internal Audit and Compliance.
• Closely monitor budgets related to branch activities.
• Ensure premises and a quality work environment are maintained.
• Provide administrative support to the Regional Manager on a variety of tasks.

Skills

Accountability

Change Management

Client-focused

Communication

Conflict Resolution

Critical Thinking

Decision Making

Detail-oriented

Digital literacy

Emotional Intelligence

Initiative

Learning Agility

Multitasking

Organization Skills

Recruiting

Resiliency

Standards Compliance

Stress Management

Teamwork

Education

College diploma or technical diploma

Bachelor’s degree in related field

Canadian Securities Course (CSC)

Conduct and Practices Handbook Course

Tools

Word

Excel

Outlook

Job description

National Bank Financial – Wealth Management is seeking a Branch Administrator to support daily operations, ensure policy compliance, and assist the Regional Manager with diverse administrative tasks.

The ideal candidate holds a college or technical diploma (or a related bachelor’s degree) with 3 years of experience, experience in the investment industry, and strong Word/Excel/Outlook skills, plus excellent communication.