Branch Operations & Billing Specialist (Calgary/Red Deer)

Marmon Holdings, Inc.; Calgary; On-site; CAD 28,000 - 41,000; Part time

Job summary

Sterling Crane Canada is seeking a motivated Branch Administrator for Red Deer or Calgary locations. This temporary hourly role covers a wide range of branch operations, including invoicing, time entry, onboarding, travel arrangements, and vendor management.

The candidate will support management with reports and ensure adherence to SOPs and unions' guidelines. Reporting to the Branch Manager, you will handle customer service, document control, and administrative tasks across Calgary region, with

Qualifications

• High School Diploma or equivalent.
• 1-3 years administrative experience in related industry.
• Experience with unionized payroll environments, FCC, or other ERP systems preferred.
• Strong customer service skills with the ability to speak fluently with customers under pressure.
• Solid work ethic and ability to work additional hours as needed.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Ability to prioritize work and communicate effectively with multiple departments.
• Good communication skills; comfortable in various communication modes (verbal, non-verbal, written).
• Ability to assess multiple tasks and develop a plan to complete them timely.

Responsibilities

• Act as Fleet Cost & Care (FCC) Facilitators within Branch Administrative processes.
• Oversee Administrative processes for the Calgary region including time entry and union clauses.
• Client invoicing including third-party portal billing, daily costing, and aging receivables management.
• Process supplier payables and ensure recharges are completed.
• Onboarding and offboarding employees and temporary workers, including training setup and safety orientation.
• Booking hotels and travel arrangements for hourly workers.
• Some event management (employee events, venue booking, food).
• First line of customer service for Branch operations (phones, shipments, couriers).
• Create and supply reports to Management; handle document control and auditing.

Skills

Customer Service

Time management

Communication

Multitasking

Microsoft Office

Education

High School Diploma

Tools

FCC (Fleet Cost & Care)

ERP systems

Job description

Sterling Crane Canada is seeking a motivated Branch Administrator for Red Deer or Calgary locations. This temporary hourly role covers a wide range of branch operations, including invoicing, time entry, onboarding, travel arrangements, and vendor management.

The candidate will support management with reports and ensure adherence to SOPs and unions' guidelines. Reporting to the Branch Manager, you will handle customer service, document control, and administrative tasks across Calgary region, with