Branch Operations Assistant

RBC Dominion Securities; Surrey; On-site; CAD 37,000 - 45,000; Full time

Job summary

Join a leading financial services company as a Branch Operations Assistant in Surrey. You will provide administrative support and superior service to clients and employees, ensuring smooth operations within the branch. Ideal candidates will possess strong communication skills and attention to detail. This role offers a dynamic team environment and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program

Supportive Leadership

World-class Training

Qualifications

• Exceptional written and verbal communication skills in English.
• Ability to work independently, seeking solutions proactively.

Responsibilities

• Manage incoming communications from clients and Advisors.
• Complete administrative tasks to support the Management team.
• Support Advisor teams by processing funds and account documentation.

Skills

Attention to Detail

Time Management

Communication

Education

Canadian Securities Course

Conduct & Practices Handbook

Job description

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What is the opportunity?

The RBC Dominion Securities Management team located in White Rock is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

Job Summary

Job Description

What is the opportunity?

The RBC Dominion Securities Management team located in White Rock is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

What will you do?

• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Provide attentive and accurate service to clients and respond to their needs.
• Complete administrative tasks to support the Management team, such as managing office stationery orders, scheduling in the boardroom, and assisting the Branch Operations Manager.
• Support Advisor teams by processing funds, account opening, and maintenance documentation.

What do you need to succeed?

Must-have

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills in English.
• A professional approach to foster a positive working environment.
• Ability to work independently, seeking solutions proactively.

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).
• Knowledge of RBC Dominion Securities’ systems and procedures.
• Experience in the securities industry.

What’s in it for you?

We thrive on challenges, growth, and teamwork to deliver trusted advice that helps clients and communities prosper. We value diversity, professional development, and mutual success.

• Comprehensive Total Rewards Program including bonuses, benefits, and stock options.
• Supportive leadership focused on your growth.
• Opportunity to make a meaningful impact.
• Dynamic, collaborative, and high-performing team environment.
• World-class training in financial services.

Salary range : $37,500 - $45,000 with potential discretionary incentive up to 0.5x salary.

Location : 2626 Croydon Dr, Surrey, BC, Canada

Work hours : 37.5 / week

Posted : 2025-04-16 | Deadline : 2025-05-03

Equal Opportunity Statement

RBC promotes an inclusive workplace, supporting diversity and equal opportunity for all employees.

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