Branch Operations Assistant

RBC Dominion Securities; Surrey; On-site; CAD 37,000 - 45,000; Full time

Job summary

An established industry player is seeking a Branch Operations Assistant to enhance client service and operational support. This role involves managing communications, providing administrative assistance, and supporting Advisor teams in a dynamic environment. With a commitment to professional development and teamwork, you will thrive in a collaborative setting that values diversity and growth. This opportunity promises a meaningful impact within a supportive leadership framework, making it ideal for those looking to advance their career in the financial services sector.

Benefits

Comprehensive Total Rewards Program

Bonuses

Benefits

Stock options

World-class training in financial services

Supportive leadership

Qualifications

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills in English.

Responsibilities

• Manage incoming communications from clients and Advisors.
• Complete administrative tasks to support the Management team.
• Support Advisor teams by processing funds and account documentation.

Skills

Attention to detail

Time management

Written communication

Verbal communication

Microsoft Office

Education

Completion of the Canadian Securities Course (CSC)

Completion of Conduct & Practices Handbook (CPH)

Job description

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What is the opportunity?

The RBC Dominion Securities Management team located in White Rock is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

Job Summary

Job Description

What is the opportunity?

The RBC Dominion Securities Management team located in White Rock is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

What will you do?

• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Provide attentive and accurate service to clients and respond to their needs.
• Complete administrative tasks to support the Management team, such as managing office stationery orders, scheduling in the boardroom, and assisting the Branch Operations Manager.
• Support Advisor teams by processing funds, account opening, and maintenance documentation.

What do you need to succeed?

Must-have

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills in English.
• Strong Microsoft Office skills.
• A professional approach to foster a positive working environment.
• Ability to work independently, seeking solutions proactively.

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).
• Knowledge of RBC Dominion Securities’ systems and procedures.
• Experience in the securities industry.

What’s in it for you?

We thrive on challenges, growth, and teamwork to deliver trusted advice that helps clients and communities prosper. We value diversity, professional development, and mutual success.

• Comprehensive Total Rewards Program including bonuses, benefits, and stock options.
• Supportive leadership focused on your growth.
• Opportunity to make a meaningful impact.
• Dynamic, collaborative, and high-performing team environment.
• World-class training in financial services.

Salary range: $37,500 - $45,000 with potential discretionary incentive up to 0.5x salary.

Additional Details

Location: 2626 Croydon Dr, Surrey, BC, Canada

Work hours: 37.5/week

Employment: Full-time, Salaried

Posted: 2025-04-16 | Deadline: 2025-05-03

Equal Opportunity Statement

RBC promotes an inclusive workplace, supporting diversity and equal opportunity for all employees.