Branch Manager, US Pest

Rentokil North America; Vancouver; On-site; CAD 146,000 - 190,000; Full time

Job summary

Rentokil North America seeks an experienced Branch Manager to lead a district, drive growth and ensure top-notch customer experiences. You will build and coach a management team, hire and staff effectively, and align operations with strategic objectives in a fast-paced setting.

The role requires a Bachelor’s degree or equivalent, 5–7 years in a Branch Manager position, and willingness to travel. A pest-control background is a plus; a valid driver’s license and background check are required.

Qualifications

• Bachelor’s Degree or equivalent combination of experience, education, and training.
• 5–7 years Branch Manager or equivalent level position.
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Background in pest control industry is a plus.
• Willing to travel and participate in rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses/certificates as required by regulations.
• Must pass pre-employment background screen.
• Valid driver’s license/clean driving record.

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals and deliver legendary customer experiences.
• Interview job applicants and select top candidates and monitor staffing needs.
• Plan, communicate, and delegate key responsibilities to operations and service management for smooth branch flow.
• Drive implementation of programs by motivating and supporting the district management team.
• Review environments and metrics to identify problems and coach teams toward goals.
• Play a supporting and auditing role with operations, sales, and office leadership.

Skills

Leadership

Sales experience

Customer experience

Financial analysis

Attention to detail

Staff development

Education

Bachelor’s Degree or equivalent

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet".

What do our Branch Managers do?

Our Branch Managers are responsible for the overall guidance of their district and are the key contact for implementing change in their area. As part of these responsibilities, the Branch Managers are counted upon to provide a realistic view of areas that impact how our customers are served and our coworkers are developed. They must be motivational and progressive with their actions and commitments. They are responsible for understanding, appreciating, and following the organizational district policies and expectations of the company.

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
• Play a supporting and auditing role with operations, sales, and office leadership positions

What do you need?

• Bachelor’s Degree or equivalent combination of experience, education, and training
• At least five to seven years Branch Manager or equivalent level position
• Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience
• Experience analyzing financial reports in a complex, fast-paced environment
• Successful background managing in pest control industry a plus
• Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• Must pass pre-employment background screen
• Valid driver’s license/clean driving record

Base Pay Range Yearly: $103,500.00 - $134,600.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Which includes:

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.

Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we’re more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It's hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge. Don’t let this opportunity crawl away, literally.