Branch Manager

Rentokil Initial; Sackville; On-site; CAD 85,000 - 105,000; Full time

Benefits offered by this job

Company vehicle

Company phone

Uniforms provided

Steel-toe footwear paid

RRSP matching up to 3.5%

Paid sick and vacation days

Job summary

Rentokil Terminix in Sackville, NB seeks a Branch Manager to oversee daily operations, drive revenue growth, and manage provincial accounts. You will build client relationships, mentor Operations Managers, and ensure service excellence across the branch.

The role requires strong leadership, a sharp business sense, and the ability to balance administrative duties with field work. A valid driver’s license and pest control license (or willingness to obtain) are needed.

Qualifications

• 5+ years industry experience (asset)
• 5+ years managing managers in a fast-paced environment
• Strong business acumen
• Ability to manage projects and employees
• Ability to balance admin duties with field work
• Excellent organizational and time management
• Proficiency in written and verbal communication
• Clear, concise feedback, performance management and coaching
• Attention to detail and analytical skills
• Intermediate MS Office & Google applications knowledge

Responsibilities

• Direct the day-to-day activities of the Operations Managers
• Manage and grow provincial accounts
• Build and maintain relationships with key clients
• Assist Regional Director with revenue growth and retention
• Respond to new customer sales requests and inquiries
• Address and escalate customer service requests
• Provide support for employee or customer issues
• Understand pesticide-related technical data and application per label
• Learn and share industry trends and best practices
• Implement company programs and guidelines
• Ensure adherence to company policies and motivate staff
• Maintain inventory control and audits
• Perform additional duties as required

Skills

Industry experience

Managerial experience

Business acumen

Leadership

Organization & time management

Communication skills

Coaching & feedback

Attention to detail

MS Office / Google apps

Interpersonal skills

Physical ability

Education

High school diploma; university degree preferred

Licenses/certificates as required by regulations

Pest control license or willingness to obtain

Tools

Microsoft Office

Google Workspace

Job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$105000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Responsibilities

Under the supervision of the Regional Director, the duties and responsibilities of the Branch Manager include, but are not limited to, the following:

• Direct the day-to-day activities of the Operations Managers
• Manage and grow provincial accounts
• Build and maintain relationships with key clients
• Assist Regional Director with revenue growth, employee and customer retention
• Respond to new customer sales requests and inquiries
• Manage existing customer service requests, inquiries and escalations
• Ability to provide support in managing employee or customer issues that Operations Managers may have
• Be knowledgeable of technical data concerning pesticides used, and their application in accordance to the label
• Learn and provide technical know-how on leading industry trends
• Implement company programs, initiatives, and current operational guidelines
• Accountable for operating within company and business unit policies and procedures; create an environment that motivates employees to be successful
• Maintain Inventory Control, including ordering; truck and account audits; warehouse inventory counts etc.
• Perform other duties as required

Requirements

• 5 years industry experience, or equivalent combination of education is an asset
• 5 years' experience managing managers in a fast-paced environment required
• Strong Business acumen
• Ability managing and leading assigned projects and employees
• Ability to manage administrative duties along with field work
• Excellent organizational and time management
• Proficiency in written and verbal communication
• Excellence in clear and concise feedback, performance management and coaching
• Attention to detail and analytical skills
• Knowledge of Microsoft Office and Google applications (Word, Excel, Outlook, PowerPoint/ Documents, Sheets, Gmail, and Slides) at an intermediate level
• Valid driver's License
• Valid Pest Control License or willing to obtain
• High school diploma; university degree preferred
• Licenses/certificates as required by federal and provincial regulations
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Ability to work at heights and lift in excess of fifty pounds

Benefits

A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

• You are paid during your training, and any certifications you require the company will pay for!
• Company vehicle! You can reduce the expense of paying for gas or insurance on your personal vehicle.
• Company phone! A work phone and monthly plan is provided for you, which can be used for personal use. So, ditch the phone bill and save some more cash.
• Uniforms are provided, so you do not need to pay for your own work clothes.
• We pay for 100% of the cost of your steel toes, once per year.
• We have a matching RRSP program up to 3.5% of your base salary per year!
• Paid sick AND vacation days!

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process