Branch Manager - Level II

SASCU Financial Group; Salmon Arm; On-site; CAD 104,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Pension plan with SASCU matching

Comprehensive benefits package

Flexible spending account

Flexible work arrangements

Paid time off and volunteering

Job summary

SASC U is seeking a Branch Manager to provide leadership and direction to the Salmon Arm branch team. The role focuses on achieving operational goals, driving membership growth, and delivering a welcoming member experience.

You will develop strategies to enhance community impact, build member loyalty, and achieve engagement targets while managing a personal portfolio of members. Must have a business degree and leadership experience in financial services.

Qualifications

• Business Administration degree or diploma.
• 6–7 years of progressive financial industry experience including leadership experience.
• Registered mutual funds representative or willing to obtain license within 3 months.
• Access to transportation and willingness to travel within SASCU community.
• Strong sales, service, and relationship-building skills.

Responsibilities

• Lead the branch team to achieve sales and activity targets using SASCU’s sales strategies.
• Develop strategies to enhance community presence and member engagement.
• Drive sales, referrals, and align team efforts with organizational goals.
• Champion SASCU’s service standards to ensure positive member experiences.
• Engage with employees and members to resolve concerns and promote programs.
• Oversee staff scheduling, performance management, and staffing decisions.
• Develop operational plans, budgets, and staffing strategies to meet business needs.
• Monitor performance and ensure compliance.

Job description

• Location 370 Lakeshore Drive NE,Salmon Arm, BC, V1E 4N9,Canada
• Base Pay $103,885.67 - $129,857.13 / Year
• Employee Type Manager Hourly Full Time
• Required Degree 2 Year Degree
• Manage Others Yes

As the Branch Manager, you will provide leadership and direction to the branch team, turning hope into action by ensuring every member experience is positive, efficient, and meaningful. This role focuses on meeting operational goals, driving membership growth, and fostering a welcoming environment. The Branch Manager is also responsible for developing strategies to enhance community impact, build member loyalty, and achieve employee engagement targets while managing a personal portfolio of members.

What you'll do:

• Lead the branch team in achieving sales and activity targets by effectively implementing SASCU’s sales strategies.
• Build strong relationships with internal partners and identify opportunities to enhance the branch’s presence within the community.
• Drive success by focusing on sales, referrals, and aligning team efforts with organizational goals.
• Champion SASCU’s service standards to ensure consistent and positive member experiences.
• Actively engage with employees and members to resolve concerns and promote programs that enhance the member experience.
• Promote open communication within the branch and leads performance management practices to support accountability and growth.
• Support talent development, make staffing decisions, and drive employee engagement to foster a high-performing team.
• Develop operational plans, budgets, and staffing strategies to effectively meet business needs.
• Monitor performance, ensure compliance, and oversee staff scheduling to meet service delivery and efficiency targets.
  What you'll bring:
  
• Business Administration degree or diploma.
• 6 – 7 years of progressive financial industry experience including at least two years at the leadership level.
• Registered as a mutual funds representative or willing to obtain license within a three-month period.
• Access to transportation and willingness to travel within the SASCU community.
• Strong results orientation in both sales and service.
• Solid experience in consumer lending and investments.
• An aptitude for business development and relationship building.
• Excellent communication and interpersonal skills.

We invest in our employees by offering:

• A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, disability insurance, life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.
• This is a full-time, Monday – Friday position.
  

Additional Information

• Is this position permanent or temporary? Permanent