Branch Manager - Level II

SASCU; Salmon Arm; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary and incentive

Pension matching

Comprehensive benefits

Flexible spending account

Flexible work arrangements

Career growth support

Banking fee waivers

Full-time, Monday–Friday

Job summary

SASCU in Salmon Arm is seeking a Branch Manager to lead the branch team, drive sales and member satisfaction, and ensure efficient daily operations in a community-focused credit union.

You will develop growth strategies, manage budgets and staffing, and foster employee engagement while building strong relationships with members and internal partners.

Qualifications

• Business Administration degree or diploma is required.
• 6–7 years of progressive financial industry experience with leadership.
• Registered mutual funds representative or willingness to obtain license within 3 months.

Responsibilities

• Lead branch team in achieving sales and activity targets by implementing SASCU’s sales strategies.
• Build relationships with internal partners and enhance the branch’s community presence.
• Drive sales, referrals, and align team efforts with organizational goals.
• Champion SASCU’s service standards for consistent member experiences.
• Engage with employees and members to resolve concerns and promote programs.
• Promote open communication and lead performance management practices.
• Support talent development, staffing decisions, and employee engagement.
• Develop operational plans, budgets, and staffing strategies to meet business needs.
• Monitor performance, ensure compliance, and oversee staff scheduling to meet targets.

Skills

Leadership

Sales orientation

Communication

Relationship building

Education

Business Administration degree or diploma

Tools

Mutual funds license

Job description

Brief Description

As the Branch Manager, you will provide leadership and direction to the branch team, turning hope into action by ensuring every member experience is positive, efficient, and meaningful. This role focuses on meeting operational goals, driving membership growth, and fostering a welcoming environment. The Branch Manager is also responsible for developing strategies to enhance community impact, build member loyalty, and achieve employee engagement targets while managing a personal portfolio of members.

What You’ll Do

• Lead the branch team in achieving sales and activity targets by effectively implementing SASCU’s sales strategies.
• Build strong relationships with internal partners and identify opportunities to enhance the branch’s presence within the community.
• Drive success by focusing on sales, referrals, and aligning team efforts with organizational goals.
• Champion SASCU’s service standards to ensure consistent and positive member experiences.
• Actively engage with employees and members to resolve concerns and promote programs that enhance the member experience.
• Promote open communication within the branch and leads performance management practices to support accountability and growth.
• Support talent development, make staffing decisions, and drive employee engagement to foster a high-performing team.
• Develop operational plans, budgets, and staffing strategies to effectively meet business needs.
• Monitor performance, ensure compliance, and oversee staff scheduling to meet service delivery and efficiency targets. What you’ll bring:
• Business Administration degree or diploma.
• 6 - 7 years of progressive financial industry experience including at least two years at the leadership level.
• Registered as a mutual funds representative or willing to obtain license within a three-month period.
• Access to transportation and willingness to travel within the SASCU community.
• Strong results orientation in both sales and service.
• Solid experience in consumer lending and investments.
• An aptitude for business development and relationship building.
• Excellent communication and interpersonal skills.

We Invest In Our Employees By Offering

• A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, disability insurance, life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.
• This is a full-time, Monday - Friday position.