Branch Manager - Banking Leader & Community Advocate

TD; Kamsack; On-site; CAD 78,000 - 109,000; Full time

Job summary

TD Canada Trust, located in Kamsack, Saskatchewan, is seeking a Branch Manager to lead a medium-sized team and deliver exceptional customer service. The role focuses on mentoring staff, promoting TD’s products, and maintaining compliance with internal policies.

You will guide the team in advising customers on banking solutions, while ensuring accurate transactions and a positive working environment. TD emphasizes growth, recognition, and a collaborative culture.

Qualifications

• Undergraduate degree and/or over 5 years of relevant experience.
• Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course.
• A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems.

Responsibilities

• Mentor the team on advice-giving strategies on banking solutions and customer experience.
• Promote TD's image and goodwill within the community by participating in events.
• Enhance customer experience by understanding financial needs and providing appropriate solutions.
• Act as the highest point of escalation for the branch and assist in resolving issues.
• Oversee complex branch administrative duties for mutual funds, real estate secured credit, and compliance issues.
• Ensure overall employee scheduling is optimal.
• Develop and implement business development strategies within budget and report results.

Skills

Branch management

BCO & IFIC/CSC

Strategic thinking

MS Office

Communication skills

Discretion & judgement

Education

Undergraduate degree

BCO/IFIC/CSC certification

Tools

MS Office

Job description

TD Canada Trust, located in Kamsack, Saskatchewan, is seeking a Branch Manager to lead a medium-sized team and deliver exceptional customer service. The role focuses on mentoring staff, promoting TD’s products, and maintaining compliance with internal policies.

You will guide the team in advising customers on banking solutions, while ensuring accurate transactions and a positive working environment. TD emphasizes growth, recognition, and a collaborative culture.