Branch Manager

Safety Express Ltd; Richmond; On-site; CAD 80,000 - 85,000; Full time

Benefits offered by this job

RRSP matching program

Wellness Program

Career development opportunities

Tuition reimbursement program

EAP Program

Job summary

Safety Express Ltd, an Aramsco Company, seeks a Branch Manager to lead daily operations, drive financial targets, and ensure exceptional customer service across branches. You will oversee a skilled team, set performance standards, and implement strategies to optimize efficiency and profitability.

The ideal candidate has 3–5 years in a similar role, strong leadership, and a proven ability to manage complex logistics and staff in a fast-paced environment.

Qualifications

• Require diploma/degree in operations management or business administration.
• Minimum 3–5 years' experience in a similar role.
• Strong leadership, problem-solving and decision-making abilities.
• Effective delegation with clear expectations and accountability.
• Excellent time management and organizational skills.
• Excellent communication and interpersonal skills, building relationships.

Responsibilities

• Strategic development and execution of operational plans to hit targets.
• Lead and mentor a high-performing team across branches.
• Oversee budget, freight, warehousing and office costs.
• Monitor sales results and operational dashboards regularly.
• Coordinate safety training and equipment compliance.

Skills

Leadership

Problem-solving

Time management

Communication

Analytical skills

Attention to detail

Delegation

Education

Diploma or degree in operations management or business administration

Job description

Salary Range: $80,000.00 To $85,000.00 Annually

Safety Express Ltd, an Aramsco Company, has been serving its clients for over 35 years in the Abatement, Restoration, Industrial Safety, Professional Cleaning and Surface Preparation market. We are currently seeking an enthusiastic team player to join our dynamic team as a Branch Manager.

OBJECTIVE

The role of Branch Manager carries the responsibility of orchestrating and optimizing the operational efficiency of one or more designated branches within our organization. The principal objective is to ensure the seamless functionality of the branch, achieve financial targets, uphold impeccable standards of customer service, and oversee a team of skilled professionals. This individual will be tasked with building, leading, and supervising a high-caliber team capable of collectively attaining objectives aligned with the core values of Safety Express.

By offering consistent feedback, continuous training, and exemplary leadership, you will cultivate a workplace culture that fosters employee retention and attracts top-tier talent as required. This opportunity is tailor-made for professionals who thrive in demanding and rapidly evolving work environments.

KEY RESPONSIBILITIES

• Strategic Development: Develop and implement operational strategies to achieve organizational goals by also reviewing sales results, daily, weekly, and monthly.


• Adaptability: Proven ability to thrive in a fast-paced work environment, managing multiple tasks and deadlines simultaneously.


• Operational Oversight: Daily review of operational dashboard to ensure operational consistencies within customer order status including back orders, invoices, shipping, inventory levels, etc.


• Budget Management: Efficiently manage operational expenses, encompassing costs related to freight, warehousing, and office. Identify cost-saving opportunities and ensure operations remain within the allocated budget.


• Team Leadership: Manage team, including recruitment, onboarding planning, training, performance management including attendance, measure KPls, coaching/mentoring, individual weekly one-on-one, annual performance reviews.


• Communication Hub: Conduct daily group meeting with the operations team for continuous communication with team members to share sales targets, promotions, sales results, new product introductions, webinars, training, standard operating procedures are met including process changes.


• Quality Assurance: Develop, implement, and maintain quality control measures to ensure that products or services meet required standard such as reduce inventory shrink, waste and write-offs, stock adjustments.


• Logistics Management: Oversee all aspects of logistics, encompassing inventory management, transportation, and operational expenses. This includes but is not limited to managing cycle counts and discrepancies, conducting annual inventory counts, monitoring freight, office expenses, and conducting facility audits.


• Stakeholder Relations: Manage relationships both internally and externally to help resolve customer complaints.


• Collaboration: Collaborate harmoniously with key stakeholders (including, but not limited to peers, customers, direct reports, suppliers etc.) to support organizational goals and share best practices.


• Compliance: Ensure compliancy with all team members of up-to-date equipment training, safety training,


• Any other projects/duties as assigned, including but not limited to, DOP testing, FIT testing, warehouse duties, customer service duties.

QUALIFICATIONS

• Diploma or degree in operations management, business administration, or a related field preferred


• Minimum 3-5 years' experience in similar role.


• Strong leadership and management skills.


• Excellent problem-solving and decision-making skills.


• Ability to delegate and set clear expectations.


• Strong analytical skills, financial acumen with the ability to analyze data including attention to detail.


• Excellent time management, planning and organizational skills.


• Strong communication and interpersonal skills, with the ability to build and maintain relationships.


• Forklift certification (or capable of certification).


• Valid Driver's Licence.

PHYSICAL REQUIREMENTS

• Ability to stand for long periods of time.


• Ability to work in an office and warehouse environment.


• Walking, bending, reaching, stretching, climbing.


• Ability to lift up to 50 lbs. with or without assistance.

COMPENSATION

• Competitive based salary


• RRSP matching program


• Wellness Program


• Growth opportunities with career development and tuition reimbursement program


• EAP Program

ACCESSIBILITY

Safety Express team Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, and will be provided upon request, to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages. in accordance with Accessibility Standards and the Human Rights Code