Branch Manager

Acara-Solutions; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Internal growth opportunities

Training and development programs

Medical & Dental coverage

Pension and RRSP contribution

Additional insurance coverage

Student Loan Repayment Benefit

Supportive and close-knit team

Job summary

Acara Solutions, Inc. is seeking a Branch Manager for our Ontario wholesale distribution client.

You will lead a team to deliver on the service commitment, oversee branch operations, manage inventory and safety, and drive financial performance while upholding our Code of Ethics and Conduct. You will recruit and develop staff, coach for high performance, set fair compensation, build customer relationships, present forecasts, and ensure compliance with Health and Safety policies as you expand

Qualifications

• Minimum three years of managerial experience in a wholesale environment.
• Minimum three years' experience in Plumbing/HVAC wholesale with sales.
• Strong budgeting, financial reporting, and data analysis skills.
• Ability to thrive in a performance-focused, results-oriented environment.
• Proven leadership with delegation and follow-up.
• Commitment to safety for staff and customers.
• Excellent organizational and time-management skills.
• Strong work ethic, determination, curiosity and initiative.
• Entrepreneurial spirit and proactive problem-solving.
• Knowledge of Occupational Health and Safety Standards.

Responsibilities

• Recruit, select, and develop your team to drive growth within the branch's market position.
• Provide leadership to deliver on our service commitment and coach for performance.
• Establish fair compensation structures to attract and retain teammates.
• Mentor trainees and support career development.
• Lead by example with ethics and integrity.
• Increase branch sales and customer satisfaction through action plans and relationship building.
• Direct sales reps to new opportunities and forecast reviews.
• Ensure health and safety compliance and safe working environment.
• Maintain branch operations, inventory, and reporting using required software.
• Perform other duties as required to support the branch.

Skills

Managerial experience

Sales experience

Budgeting

Financial analysis

Leadership

Safety standards

Time management

Entrepreneurial mindset

Safety knowledge

Education

University Degree or College Diploma

Job description

Our client, a leader in the wholesale distribution industry, is looking for a Branch Manager to oversee one of their branches in ON.

The Branch Manager will be responsible for leading and inspiring their team to deliver on their service commitment. This includes, but is not limited to, the overall branch operations including customer satisfaction and teammate engagement, financial performance, inventory management, operational adherence to policy, growth in wallet and market share, and general maintenance and appearance of the branch. In addition, the Branch Manager must be committed to upholding our Code of Ethics and Conduct with every interaction.

When you join this Team, success is in store for you too.

What We Offer You:

• Internal growth opportunities
• Access to training and development programs
• Medical & Dental coverage
• Pension and RRSP contribution opportunities
• Additional insurance coverage
• We invest in our most important asset: our teammates -now offering a Student Loan Repayment Benefit!
• An opportunity to be part of a supportive and close-knit team!

How You Contribute to our Success:

Leadership

• Participate in recruitment, selection, and development of your team to drive growth within your branch's market position
• Provide leadership and guidance to your team to deliver on our service commitment
• Engage in coaching conversations with teammates to create a culture of feedback, support, and positive influence
• Provide a fair and consistent compensation structure that strives to attract, motivate, and retain teammates
• Mentor and impart knowledge to trainees in order to support their career development
• Act with honesty and integrity, maintain a strong sense of character and humbleness, lead by example, and exemplify our Code of Ethics and Conduct

Sales and Financial Acumen

• Review reports and develop action plans to increase your branch's sales performance and customer satisfaction
• Build new customer relationships, manage existing ones, and build loyalty within your market
• Direct Sales Representatives to new sales and margin opportunities
• Evaluate current metrics and communicate how they impact current profit-sharing dollars
• Prepare and present an annual forecast review

Branch Governance & Operations

• Ensure work is conducted in compliance with Health and Safety Policies and legislation
• Routinely inspect your workplace and your team's work habits with a focus on improving safety standards and procedures
• Ensure your entire team abides by operational and health and safety procedures in line with our policies
• Maintain safety standards and legislative requirements for the building, fleet, and equipment
• Utilize technological software to prepare reports, presentations, input employee information, and process employee requests
• Perform other job-related duties as required to support the branch

Job Requirements

You Must Have:

• Minimum three (3) years' managerial experience with a demonstrated record of strong leadership and motivational ability
• Minimum three (3) years' experience in Plumbing/HVAC wholesale industry or related industry with established experience in sales
• Strong understanding of business acumen and technical competencies in preparing budgets, reading financial reports, and analyzing data
• Ability to thrive in a performance-focused and results-oriented environment
• Proven ability to provide day-to-day leadership by effectively delegating responsibilities and providing consistent follow-up
• Commitment towards ensuring a safe working environment for staff and customers
• Excellent organizational and time-management skills
• Proof of strong work ethic and determination to achieve success.
• Exceptional level of curiosity, drive, learning agility, and self-motivation
• Highly engaged and active with a strong entrepreneurial spirit
• Competent knowledge base of Occupational Health and Safety Standards

Nice to Have:

• Completion of University Degree or College Diploma

Who We Are

From our beginning as a plumbing supplier, we have grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.
While we've grown and continue to expand, one thing about us that hasn't changed is our commitment to delivering the best service in our industry.
Today, we still judge our success by our customers' successes. That's why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.
When you join our Team, success is in store for you, too!
As a teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.

Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law.

Acara Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.