Branch Manager

Wajax Limited; Ontario; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage branch operations and support Parts & Service sales. This role is pivotal in ensuring that branch activities align with company objectives and promote a safe, efficient, and productive work environment. You will be responsible for managing personnel performance, training technicians, and maintaining inventory levels to meet customer demand. Join a diverse team committed to innovation and excellence, where your contributions will drive the success of Canadian industry across various sectors. This is a fantastic opportunity to grow in a dynamic environment while making a meaningful impact.

Benefits

Competitive health and dental benefits

Health spending account

Wajax led e-learning

Exclusive discounts with manufacturers

Recognition program

Award-Winning Health and Wellness Program

Qualifications

• 3-5 years experience in service, parts, supply chain or product support operations.
• Knowledge in budget analysis and developing targets.

Responsibilities

• Manage Parts & Service sales to meet profit margin targets.
• Provide training and support for Parts & Service technicians.

Skills

Budget Analysis

Customer Service

Problem Solving

Education

College diploma / Post secondary Education

Tools

Microsoft Office

Job description

Accountable/responsible for managing branch operations to achieve set company targets, to implement and support policies, goals and objectives of Wajax and to ensure branch activities support a safe, efficient and productive atmosphere.

The Role

• Responsible for supporting the business of Parts & Service sales to customers.
• Manage Parts & Service sales and ensures profit margin targets are met.
• Identify issues and work with co-workers to resolve them in a timely manner.
• Provide training and support for all Parts & Service technicians and supervisors.
• Ensures that parts inventory levels meet customer demand and service levels meet customer expectations.
• Manage branch personnel performance, safety, training and customer service.
• Work with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectations.

The Candidate

Education: College diploma / Post secondary Education.

Work Experience: 3-5 years related experience in service, parts, supply chain or product support operations.

Knowledge: Experience working with budgets, analyzing budgets and developing targets.

Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.