Branch Manager

Rentokil Initial; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

An established industry leader in pest control is seeking a dynamic Operations Manager to oversee day-to-day activities and manage provincial accounts. This role involves building strong relationships with clients, supporting revenue growth, and leading a team of Operations Managers. With a focus on performance and customer experience, the company offers a competitive salary and a range of benefits, including paid training, a company vehicle, and on-demand pay. Join a world-class team that values high performance and provides opportunities for professional growth in a supportive environment.

Benefits

Company Vehicle

Company Phone

Paid Training

Uniforms Provided

50% Steel Toe Cost Coverage

Matching RRSP Program

Paid Sick Days

Paid Vacation Days

On Demand Pay

Qualifications

• 5 years of experience managing managers in a fast-paced environment.
• Strong business acumen and excellent organizational skills.

Responsibilities

• Direct day-to-day activities of Operations Managers and manage provincial accounts.
• Build relationships with key clients and assist in revenue growth.

Skills

Business Acumen

Project Management

Organizational Skills

Communication Skills

Analytical Skills

Attention to Detail

Education

High School Diploma

University Degree

Tools

Microsoft Office

Google Applications

Job description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

Job Responsibilities

1. Direct the day-to-day activities of the Operations Managers
2. Manage and grow provincial accounts
3. Build and maintain relationships with key clients
4. Assist Regional Director with revenue growth, employee and customer retention
5. Respond to new customer sales requests and inquiries
6. Manage existing customer service requests, inquiries and escalations
7. Provide support in managing employee or customer issues that Operations Managers may have
8. Be knowledgeable of technical data concerning pesticides used, and their application in accordance to the label
9. Learn and provide technical know-how on leading industry trends
10. Implement company programs, initiatives, and current operational guidelines
11. Accountable for operating within company and business unit policies and procedures; create an environment that motivates employees to be successful
12. Maintain Inventory Control, including ordering; truck and account audits; warehouse inventory counts etc.
13. Perform other duties as required

Requirements

1. 5 years industry experience, or equivalent combination of education is an asset
2. 5 years’ experience managing managers in a fast-paced environment required
3. Strong Business acumen
4. Ability managing and leading assigned projects and employees
5. Ability to manage administrative duties along with field work
6. Excellent organizational and time management
7. Proficiency in written and verbal communication
8. Excellence in clear and concise feedback, performance management and coaching
9. Attention to detail and analytical skills
10. Knowledge of Microsoft Office and Google applications (Word, Excel, Outlook, PowerPoint/Documents, Sheets, Gmail, and Slides) at an intermediate level
11. Valid driver’s License
12. Valid Pest Control License or willing to obtain
13. High school diploma; university degree preferred
14. Licenses/certificates as required by federal and provincial regulations
15. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
16. Ability to work at heights and lift in excess of fifty pounds

Compensation is between $90,000 - $120,000 based on experience.

Benefits

A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance. We offer competitive pay on a semi-monthly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

• You are paid during your training, and any certifications you require the company will pay for!
• Company vehicle! You can reduce the expense of paying for gas or insurance on your personal vehicle.
• Company phone! A work phone and monthly plan is provided for you, which can be used for personal use. So, ditch the phone bill and save some more cash.
• Uniforms are provided, so you do not need to pay for your own work clothes.
• We pay for 50% of the cost of your steel toes, once per year.
• We have a matching RRSP program up to 3.5% of your base salary per year!
• Paid sick AND vacation days!
• ON DEMAND PAY! Have access to your paycheque as soon as it is earned!

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.