Branch Manager

RBC; Southwestern Ontario; On-site; CAD 95,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Leadership development

Job summary

RBC is seeking a Branch Manager in Ontario to lead a local team, coach staff, and deliver a memorable client experience. You will drive new client acquisitions, collaborate with partners, and promote RBC digital access across channels.

The role requires strong people leadership, governance, and a track record in mutual funds. You will engage with the community and help grow market share within the branch network.

Qualifications

• Mutual Funds accreditation (IFIC or CSC) and licensed mutual funds sales in the last 3 years.
• CSI mutual fund branch management exam completed, or ability to write within 4 months.
• Minimum 3 years in a people management role.
• Entrepreneurial business acquisition mindset.
• Ability to drive client awareness via RBC digital channels.

Responsibilities

• Inspire, orchestrate, and pioneer retailing excellence to deliver a memorable client experience.
• Deliver results and drive new client acquisitions through multiple channels.
• Lead change and allocate resources to grow sales, revenue, and market share.
• Ensure high employee engagement via recruitment, development, and career planning.
• Coach team on client advice, resolution, and multichannel usage.
• Close gaps identified through reviews and compliance.

Skills

People management

Entrepreneurial mindset

Digital channel adoption

Client acquisition mindset

Education

Mutual Funds accreditation (IFIC or CSC)

CSI mutual fund branch management exam, or ability to write within 4 months

Minimum 3 years in a people management role

Job description

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

Job Description

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have:

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Nice-to-have:

• Experience in both business and personal banking

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Financial strength and strong brand to support your goals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address

190 KING ST W:CHATHAM-KENT

City

Chatham-Kent

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-09-14

Application Deadline

2026-09-29

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.