Branch Growth Leader — Digital Banking & Community

RBC; Cambridge; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Total rewards program

Coaching and development opportunities

Flexible benefits

Competitive compensation

Strong RBC brand

Job summary

RBC Cambridge is seeking a Branch Manager to lead a local team and deliver a memorable client experience in the community. You will motivate staff, coach performance, and drive growth through multi-channel client engagement and digital enablement.

As a trusted RBC Ambassador, you will oversee operations, recruitment, and development, while partnering with local stakeholders to expand market share and reinforce RBC values across the branch network.

Qualifications

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial business acquisition mindset.
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access.

Responsibilities

• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

Skills

Building Talent

Critical Thinking

Inspiring

Long Term Planning

Education

Mutual funds accreditation (IFIC or CSC)

CSI branch management exam

Tools

Digital channels

Job description

RBC Cambridge is seeking a Branch Manager to lead a local team and deliver a memorable client experience in the community. You will motivate staff, coach performance, and drive growth through multi-channel client engagement and digital enablement.

As a trusted RBC Ambassador, you will oversee operations, recruitment, and development, while partnering with local stakeholders to expand market share and reinforce RBC values across the branch network.