Branch Growth Leader & Team Coach

RBC; Saanich; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Performance based bonuses

Flexible benefits

World-class training program

Collaborative culture

Job summary

RBC is seeking an Assistant Branch Manager in Canada to lead a high-performing team of Advisors in a busy branch, driving sales, referrals and digital adoption while maintaining excellent client service. You will coach staff, build relationships with RBC partners, and ensure the branch performs operationally and strategically.

You will mentor the team, develop talent, and foster a culture of engagement and accountability, supported by RBC’s training and total rewards programs.

Qualifications

• Minimum of 2 years’ experience in a people management/coaching role within the financial industry.
• Strong understanding of Operational Effectiveness.
• Proven success in business growth and establishing community and client relationships.
• At least 2 years of licensed mutual fund sales experience within the last 3 years.
• Mutual Funds accreditation (IFIC or CSC).
• Completion of a mutual fund branch management exam (BCO) within 4 months of start date.

Responsibilities

• Ensure high employee engagement through talent management, development and career planning.
• Deliver results through strong sales management routines and coaching ability.
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team.
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience.
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage.
• Leverage partners to establish internal and external working relationships to support business objectives.
• Address local community needs through appropriate recruitment and management practices.

Skills

People management

Coaching

Sales leadership

Client education

Digital literacy

Strategic planning

Education

Business/commercial degree or diploma

Job description

RBC is seeking an Assistant Branch Manager in Canada to lead a high-performing team of Advisors in a busy branch, driving sales, referrals and digital adoption while maintaining excellent client service. You will coach staff, build relationships with RBC partners, and ensure the branch performs operationally and strategically.

You will mentor the team, develop talent, and foster a culture of engagement and accountability, supported by RBC’s training and total rewards programs.