Branch Associate

Jobless; Lethbridge; Hybrid; CAD 32,000 - 46,000; Full time

Benefits offered by this job

Health and Dental Benefits

Monthly exercise reimbursement

100% Canadian owned & operated

Job summary

Canadian Energy is seeking a Branch Associate to support warehouse duties and customer service while representing the brand at the front counter and by phone. You will help customers select products, learn about our energy solutions, and gain experience in invoicing, inventory, and order processing.

The role includes operating NetSuite for orders, managing shipping documentation, and maintaining warehouse organization.

Qualifications

• Developed customer service skills.
• Strong attention to detail.
• Ability to accurately follow direction.
• Experience or familiarity with forklift operations.

Responsibilities

• Provide customer service at front counter and via phone.
• Assist with invoicing and order entry in NetSuite.
• Support shipping, receiving, inventory, and warehousing tasks.
• Uphold safety and company policies in daily operations.
• Operate forklift as needed.

Skills

Customer service skills

Attention to detail

Follow directions

Forklift operation

Tools

NetSuite ERP

Job description

Canadian Energy is a SOLV4EX Company. Canadian Energy is a well-established, successful, and rapidly growing stored and renewable energy company with locations across Canada. Proudly Canadian-owned and operated, we partner with Canadian businesses to power operations with dependable energy solutions. We provide our customer’s solutions in the form of batteries, stored energy, DC power conversion, and renewable energy solutions throughout Canada and all over the world. Our dedicated employees embody our core values: Honest, Humble, and Hungry. Canadian Energy is 100% Canadian, 100% committed, always. Read about our story here: Canadian Energy- Our Story

About the position

The Branch Associate will be responsible for both warehouse duties and customer service duties. We are looking for someone who is interested in learning about Canadian Energy products and representing the Canadian Energy brand. In this position, you will have the opportunity to work with customers to select the Canadian Energy product that is best for their needs. Each customer's needs are unique, and the successful candidate will need to be comfortable using their product knowledge to find creative solutions with customers. This position is a great opportunity for the selected candidate to work on a wide variety of tasks and gain valuable experience in customer service, office administration, invoicing, inventory organization and warehousing. Experience in these areas provides foundational knowledge that can be applied to various expanded career paths.

As a Canadian Energy team member, a typical week will include the following

• Customer Service. You’ll strive to provide an exceptional experience for our customers at the front counter and by telephone. Improve value for the customer by offering new products and services or by consolidating their purchases.
• Operations. Assist with administration i.e., issue invoices and manage customer accounts in Company ERP system (NetSuite) including order-taking, order-entry and order fulfillment.
• Shipping and Receiving. Assist in all aspects of warehouse duties including labeling of product, preparation of shipping documentation, inventory counts and general cleanup/maintenance. Depending on business needs, this position may require loading and unloading trucks/trailers as well as putting away stock and picking orders.
• Safety. Consistently uphold all company culture, health and safety, security and operational policies and procedures. Proficient knowledge of safe material handling techniques.
• Equipment. Safely operate power and manual lift equipment. This position will be required to drive a forklift at times.

Work Schedule

Monday to Friday, 8am to 5pm; with Saturday day shift 2x per month.

Location

This position is located in Lethbridge, AB.

Requirements

• Able to consistently and safely lift 50 pounds.
• Class 5 Drivers License.
• Developed customer service skills.
• Strong attention to detail.
• Ability to accurately follow direction.
• Experience working with a forklift is an asset.
• The ability to pass a background check and provide a driver’s abstract.

Compensation

• Market competitive salary.
• Relevant job training.
• Health and Dental Benefits.
• Monthly exercise reimbursement program.
• An opportunity to be part of a 100% Canadian owned + operated company!

Other employers may refer to this position as

warehouse worker, shipping and receiving clerk, material handler, order picker, fulfillment associate.