Branch Administrator - Part-Time, Don Mills

Right At Home Realty, Brokerage; Toronto; On-site; CAD 25,000 - 30,000; Part time

Job summary

Right at Home Realty, Brokerage is seeking a part-time Branch Administrator to support real estate agents with everyday operations, training, and customer service. This role is roughly 15–20 hours per week, with afternoon shifts mainly from 12 pm to 8 pm, including Saturdays, in a fast-paced office.

The successful candidate will handle inquiries, assist with deal processing, postings to MLS, and office logistics while maintaining accuracy and a friendly, professional demeanor.

Qualifications

• Experience in real estate is an asset.
• Knowledge of Lonewolf, Brokerwolf, OREB and MLS is an asset.
• Knowledge of social media platforms and how to use them in a work environment.
• Outstanding customer service skills with ability to stay calm and efficient.
• Excellent computer skills, including Microsoft Office.
• Independent worker and team player.
• Excellent communication and interpersonal skills.
• Superior problem solving skills with high attention to detail.
• Ability to handle a very fast paced office environment.

Responsibilities

• Receive inbound calls and emails from agents and answer general administrative questions
• Communicate with agents, Deal processing and Accounting departments
• Sort and distribute received fax and mail promptly
• Collect deposit cheques from agents/buyers and issue receipts
• Prepare bank deposits for real estate trust and general accounts
• Complete listing validations and verifications
• Upload listings to MLS and communicate with RECO and OREB
• Assist agents with deal processing paperwork and procedures
• Assist managers with onboarding new real estate agents
• Create and update social media channels with relevant posts and monitor activity
• Issue office keys and security passes to realtors
• Maintain office and agent workstations
• Other duties as assigned by Manager

Skills

Customer service

Communication

Organization

Team player

Attention to detail

Tools

Microsoft Office

MLS platforms

Job description

About Us

Sure, we are the largest independent brokerage in Canada, and that is pretty darn impressive, but we are more than just that. Right at Home Realty has been a champion of the real estate agent since we opened our doors in 2004. We obsess over agent success and are always there to provide the support and services they need to grow their business and succeed in this industry. We continually invest in our technology and training to help our agents be more productive and efficient, giving them the freedom and flexibility to run their businesses. We provide a straightforward business model for our agents, allowing them to keep their full commission and giving them greater certainty and more money to invest in themselves. Our size and independence enable us to run a business that works just as well for a new agent as for one at the top of their career. Our strong leadership team of forward-thinking businesspeople and dedicated hard-working employees continually puts their focus and attention on the agent and their business. Simple, Reliable, Profitable.

Description

The part-time Branch Administrator will provide support, training, and assistance to real estate agents, enabling them to succeed in their roles. This individual must be highly detail-oriented and able to work in a fast-paced environment while providing exceptional customer service and support. This position is approximately 15-20 hours per week, with shifts typically from 12 pm to 8 pm, including Saturdays.

Responsibilities

• Receive inbound calls and emails from agents and answer general administrative questions


• Communicate with agents, Deal processing department and Accounting department


• Sort and distribute received fax and mail on a timely basis


• Collect deposit cheques from agents/buyers and prepares receipts


• Prepare bank deposits for real estate trust, commission and general account


• Complete listing validations verification


• Uploading listings to MLS & communicating with RECO and OREB


• Help agents with deal processing paperwork and make sure they are following the proper procedures


• Assist managers with signing up new real estate agents


• Create and update social media channels with relevant posts and monitor and respond to post activity


• Issuing office keys and security pass cards to realtors when needed


• General upkeep at the office and agent workstations


• Other duties as assigned by Manager

Requirements

• Experience in real estate an asset


• Knowledge of Lonewolf, Brokerwolf, OREB and MLS an asset


• Knowledge of Social media platforms and experience using them in a work environment


• Outstanding customer service skills with ability to operate calmly and efficiently


• Excellent computer skills, including Microsoft Suite


• Independent worker and team player


• Excellent communication and interpersonal skills


• Superior problem solving skills with a high level of attention to detail and fine tuned organizational skills


• Ability to handle a very fast paced office environment

Right at Home Realty, Brokerage is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.