Branch Administrator – Part Time

Right-At-Home-Realty-In; Toronto; On-site; CAD 20,000 - 34,000; Part time

Job summary

Right-At-Home-Realty-In is seeking a part-time Branch Administrator to support real estate agents by handling daily tasks, front desk functions, and communication. The role requires high attention to detail and excellent customer service in a fast-paced environment.

The ideal candidate will assist with listings, deposits, social media content, and office operations, while coordinating with agents and managers.

Qualifications

• Experience in real estate is an asset.
• Knowledge of Lonewolf, Brokerwolf, OREB, and MLS is an asset.
• Outstanding customer service skills with ability to operate calmly and efficiently.
• Excellent computer skills, including Microsoft Suite
• Independent worker and team player
• Excellent communication and interpersonal skills
• Superior problem-solving skills with a high level of attention to detail and fine-tuned organizational skills
• Ability to handle a very fast-paced office environment

Responsibilities

• Support the full-time staff with daily tasks and front desk operations.
• Receive inbound calls and emails from agents and respond to general administrative inquiries.
• Provide general guidance to Agents on how to navigate internal systems and processes.
• Sort and distribute received mail and faxes.
• Receive deposit cheques and prepare receipts.
• Process receiving and pick-up of back to vendor and return of deposit cheques.
• Complete daily listing validations and review listing paperwork for compliance.
• Process incoming cancellations, suspensions, and disclosure requests.
• Assist with creating and posting content on branch and managers' social channels.
• Update Realtors' information in the Brokerage's internal systems.
• Communicate with full-time staff regarding incoming, pending, and completed tasks.
• General upkeep of the office and workstations.
• Other duties as assigned by the Manager.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Detail-oriented

Team player

Fast-paced environment

Independent worker

Social media

Job description

The part-time Branch Administrator will provide support, training, and assistance to real estate agents, allowing our agents to be successful in their role. This individual must be extremely detail-oriented, able to work in a fast-paced environment while providing exceptional customer service and a helping hand.

Responsibilities:

• Support the full-time staff with daily tasks and front desk operations.
• Receive inbound calls and emails from agents and respond to any general administrative inquiries.
• Provide general guidance to Agents on how to navigate internal systems and processes.
• Sort and distribute received mail and faxes.
• Receive deposit cheques and prepare receipts.
• Process receiving and pick-up of back to vendor and return of deposit cheques.
• Complete daily listing validations and review listing paperwork for compliance.
• Process incoming cancellations, suspensions, and disclosure requests.
• Assist with creating and posting content on branch and managers' social channels.
• Update Realtors' information in the Brokerage's internal systems.
• Communicate with full-time staff regarding incoming, pending, and completed tasks.
• General upkeep of the office and workstations.
• Other duties as assigned by the Manager.

Requirements:

• Experience in real estate is an asset.
• Knowledge of Lonewolf, Brokerwolf, OREB, and MLS is an asset
• Knowledge of Social media platforms and experience using them in a work environment
• Outstanding customer service skills with ability to operate calmly and efficiently.
• Excellent computer skills, including Microsoft Suite
• Independent worker and team player
• Excellent communication and interpersonal skills
• Superior problem-solving skills with a high level of attention to detail and fine-tuned organizational skills
• Ability to handle a very fast-paced office environment