Branch Administrator

APi Group; Montreal (administrative region); On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading service provider in Montreal is looking for a Branch Administrator to provide comprehensive administrative support to various departments. The ideal candidate will have over 3 years of experience in a fast-paced environment, strong organizational and analytical skills, and the ability to manage customer disputes effectively. This role requires excellent time management and the drive to work in a dynamic team environment. Join us in fostering a diverse and inclusive workplace.

Qualifications

• 3+ years of experience in a fast-paced administrative environment.
• Ability to work with minimal supervision and under pressure.
• Strong client service orientation and interpersonal skills.

Responsibilities

• Provide administrative support for all departments.
• Process data and documents for reports and retention.
• Assist Operations team with required support and information.
• Manage disputes with customers according to company policies.
• Check and respond to email and phone inquiries.

Skills

Administrative support

Time management

Analytical skills

Organizational skills

Interpersonal skills

Education

Post-Secondary education in Office Administration

Job description

Branch Administrator

Role Summary:

Our Montreal – Pointe Claire office is looking for Branch Administrator to join the team. The main job duties and responsibilities of this role will be to support all aspects of administration for the branch.

Job Responsibilities

• Provide administrative support as needed for all departments
• Process data and documents as required for company reports, within company systems and for company retention
• Assist the Operations team with support and information as may be required
• Close projects and work orders and process billings
• Manage and resolve disputes with customers according to company policies
• Provide support to sales and order entry team to provide company compliance documents as requested by customers
• Check/respond to email and phone inquiries
• Order branch office supplies
• Responsible for complying with all company standards & procedures.
• Follow established health & safety procedures; report all accidents and hazards to the appropriate personnel.
• Other duties as assigned by the reporting Manager

Job Requirements

• Post-Secondary education in Office Administration or a related discipline preferred
• Minimum of 3+ years of experience in a fast-paced administrative environment

More About the Position

• Ability to work with minimal supervision/self-motivated and desire to work on a winning team
• Ability to work under pressure with meeting timelines
• Excellent presentation and time management skills
• Strong analytical, organizational, and communications skills
• Self-motivator with a positive outlook
• Strong interpersonal skills and effective at building relationships - with a strong client service orientation
• Adaptable to changing environments
• Detail-oriented and strong organizational skills
• Goes beyond job requirements to seek opportunities and generate ideas for improvement

Background Check Requirements

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest however, only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.