Branch Administrative Specialist — Customer Service & Ops

Kibbi Technologies Inc.; Halifax; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

No Evening or Weekend Shifts

TELUS Health Virtual Care

Cost shared Health and Dental Benefits

Life & AD&D Insurance

Employee Profit Sharing Program

Long Term Disability Benefits

Group RRSP Matching

Corporate Fitness Membership Program

Employee Share Purchase Program

Computer Purchase Plan

Tuition Reimbursement Program

Service Awards Program

Job summary

Graybar Canada is seeking a Branch Administrator in Truro, NS to provide friendly customer service, answer phones, greet visitors and perform general clerical duties.

The role contributes to a well-run branch and supports the distribution of electrical, automation and telecommunications products with strong focus on office operations and customer care.

Join a respected, employee-owned distributor offering a comprehensive benefits package and opportunities for career growth.

Qualifications

• University degree, college diploma or equivalent experience is asset.
• Excellent time management and organizational skills.
• Very high level of attention to detail and accuracy.
• Practice excellent spoken and written communication and interpersonal skills.
• Ability to work under pressure and manage customer requests.
• Prioritize to meet deadlines.
• Enthusiastic and enjoy working with people in a busy office with minimal supervision.
• Proven data entry, data editing and typing skills.
• Knowledge of supplies, equipment and/or services ordering and inventory control.

Responsibilities

• Invoice Direct Order billings.
• Process all branch customer returns.
• Schedule and coordinate appointments, meetings and events as required.
• Receive and forward telephone inquiries to appropriate person and provide general information to clients and the public.
• Prepare typed documents for Management using Word and Excel.
• Provide administrative assistance and support to senior department managers.
• Work with vendors to resolve shortages and delivery problems.
• Expedite all purchase orders and maintain delivery information.
• Assist in daily invoicing and scanning of pick tickets.
• Verify and balance Cash Sales transactions.
• Process nonstock and defective returns to vendors in a timely manner.
• Issue credits and rebills to customers where applicable.
• Process tax corrections.
• Provide back-up support for Branch purchasing.
• Provide back-up support for Switchboard Receptionist.
• Greet and assist incoming customers, vendors and other persons.
• Other duties as assigned.

Skills

Time management

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Work under pressure

Prioritization

Data entry

Typing skills

Customer service

Education

University degree

College diploma

Equivalent experience

Tools

Word

Excel

Inventory software

Job description

Graybar Canada is seeking a Branch Administrator in Truro, NS to provide friendly customer service, answer phones, greet visitors and perform general clerical duties.

The role contributes to a well-run branch and supports the distribution of electrical, automation and telecommunications products with strong focus on office operations and customer care.

Join a respected, employee-owned distributor offering a comprehensive benefits package and opportunities for career growth.