Box Office Cashier

Prevueaps; Saskatoon; On-site; CAD 19,000 - 25,000; Part time

Job summary

SaskTel Centre is seeking several enthusiastic Box Office Cashiers to join the team on a casual basis with availability during evenings and weekends. The Box Office Cashier is responsible for selling tickets and provides customer service by communicating information regarding events, seating options, price structures, and other details to help guests select the best event ticket option.

The role involves handling cash, balancing transactions, and using the ticketing software, with opportunities

Qualifications

• Grade 12 education.
• One year's related cash-handling experience in a customer service environment.

Responsibilities

• Sell tickets in person using SaskTel Centre ticketing software and assist customers by phone with online purchases.
• Provide event details including schedules, policy explanations, and seating options to help guests choose tickets.
• Respond to complaints and inquiries per policy and procedures.
• Prepare shift revenue balancing reports, balance cash, and prepare bank deposits.

Skills

Cash handling

Customer service

Communication skills

Arithmetic

Record keeping

Instruction following

Teamwork

Cash register operation

Education

Grade 12 education

Tools

Ticketing software

Cash register system

Job description

If you like being part of live events and dealing with people, this is the position for you. SaskTel Centre is looking for several enthusiastic Box Office Cashiers to join team on a casual basis with availability during evenings and weekends. The Box Office Cashier is responsible for selling tickets and provides customer service by communicating information regarding the events, seating options, price structures, and other details to help guests select the best event ticket option

Typical Duties:

• Processes event ticket sales in person using SaskTel Centre ticketing software. Supporting customers on the phone with their online purchases.
• Provides event details to customers including schedules, event description, policy explanation and facility access/egress.
• Responds to related complaints and enquires in accordance with established policy and procedures.
• Prepares shift revenue balancing reports, balances transactions to reports, balances cash float, and prepares a bank deposit.

Knowledge, Abilities and Skills:

• Knowledge of accepted procedures for handling cash, balancing transactions, and making up deposit slips.
• Knowledge of customer service principles and practices.
• Ability to interact with customers and remain calm when dealing with customers during high volume periods.
• Ability to provide responsive customer service, convey confidence and competence.
• Ability to maintain records and to make accurate arithmetic calculations.
• Ability to understand and execute oral and written instructions.
• Ability to establish effective working relationships.
• Skill in the operation of office equipment and automated systems, including a programmed cash register.

Security Requirements:

• Acceptable current Criminal Record Check (CRC) upon offer of employment.

Education, Training and Experience Requirements:

• Grade 12 education.
• One year's related cash-handling experience in a customer service environment.

Hours of Work:

• Day availability is required for consideration.
• Shift work and weekend work is involved