Boutique Team Lead - Elevate Sales & Service

Aritzia; London; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay Package

Base wage range: CAD 29.00–33.00 per h

Product Discount

Aritzia Virtual Wellness

Aspirational Workspace

Job summary

Aritzia is seeking an Associate Boutique Manager to lead the team in delivering world-class experiences and building loyal client relationships. You will balance sales and service with the right people in the right place, while managing day-to-day operations and supporting career development for staff.

The role emphasizes leadership, brand stewardship, and a commitment to the customer experience within a dynamic fashion retail environment.

Qualifications

• Commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles.
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes.
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others.
• A dedication to quality and investing in results that add value to the business at all times.
• A deep understanding and commitment for the industry in which we operate.

Responsibilities

• Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• Create an optimal balance of sales and service by having the right people, in the right place at the right time.
• Seamlessly own or accelerate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience.
• Manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience.
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.

Skills

Leadership principles

Cross-functional collaboration

Continuous learning

Quality mindset

Brand/style sense

Job description

Aritzia is seeking an Associate Boutique Manager to lead the team in delivering world-class experiences and building loyal client relationships. You will balance sales and service with the right people in the right place, while managing day-to-day operations and supporting career development for staff.

The role emphasizes leadership, brand stewardship, and a commitment to the customer experience within a dynamic fashion retail environment.