Boutique Assistant

Brobston Group; Vancouver; On-site; CAD 38,000 - 52,000; Full time

Job summary

Cartier’s Vancouver boutique seeks a Boutique Assistant for a temporary role to support client appointments, boutique presentation, and daily operations. The role involves assisting with service requests, managing appointment tools, and ensuring a hospitality-led client experience.

Responsibilities include welcoming clients, maintaining presentation, handling inquiries, and assisting with opening/closing procedures.

Qualifications

• Experience in luxury retail, service, or hospitality is preferred.
• Strong computer skills including MS Office; SAP knowledge preferred.
• Excellent organization, communication, attention to detail and teamwork.
• Availability to work retail hours, including weekends; able to travel for training.

Responsibilities

• Welcome clients and support their journey through appointment preparation, product presentation, and sales finalization.
• Manage boutique traffic, appointment tools, phone inquiries, and client service requests.
• Maintain boutique presentation, replenish supplies, organize client service areas, and assist with opening and closing.
• Follow security and operational procedures and collaborate with boutique colleagues.

Skills

Luxury retail experience

Customer service

Teamwork

Attention to detail

Communication

Tools

MS Office

SAP

Job description

Summary

The Boutique Assistant supports an exceptional, hospitality-led client experience at Cartier’s Vancouver boutique. This temporary role assists with client appointments, boutique presentation, daily operations, and service requests.

Responsibilities

• Welcome clients and support their journey through appointment preparation, product presentation, and sales finalization.
• Manage boutique traffic, appointment tools, phone inquiries, and client service requests.
• Maintain boutique presentation, replenish supplies, organize client service areas, and assist with opening and closing.
• Follow security and operational procedures and collaborate with boutique colleagues.

Requirements

• Previous luxury retail, service, or hospitality experience is an asset.
• Strong computer skills and MS Office experience; SAP knowledge is preferred.
• Excellent organization, communication, attention to detail, and teamwork skills.
• Availability to work retail hours, including weekends, and travel for training as needed.
• Ability to stand and walk for extended periods, regularly bend or kneel, climb stairs, and lift or move items up to approximately 45 pounds.