Booking & Scheduling Clerk Heart Health

Island Health; Campbell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional healthcare authority in Campbell River is seeking a scheduling coordinator responsible for processing bookings for diagnostic and medical treatments. The ideal candidate has Grade 12 education and two years of related experience. Responsibilities include managing appointment schedules, resolving conflicts, and ensuring proper documentation. This position requires strong communication skills and familiarity with medical terminology.

Responsibilities

• Processes booking requests for diagnostic and medical treatment procedures.
• Schedules patients using electronic scheduling application.
• Identifies and resolves scheduling conflicts.
• Prepares patient charts according to guidelines.
• Determines appointment priority based on patient information.

Skills

Knowledge of medical terminology

Keyboarding at 45 wpm

Effective verbal communication

Ability to deal effectively with others

Physical ability to carry out duties

Organizational skills

Ability to operate related equipment

Education

Grade 12 education

Two years recent related experience

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Responsibilities

• Reporting to the Manager or designate, receives and processes booking requests for diagnostic and medical treatment procedures.
• Determines appointment priority and schedules patients using appropriate electronic scheduling application.
• Works closely with Physician / Surgeon Offices, and partner departments to identify and address any scheduling conflicts.
• Ensures all required documentation is provided and prepares patient charts in accordance with established procedures and guidelines.
• Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and pertinent reports, in consultation with other modalities and departments.

Qualifications

Education, Training And Experience
Grade 12 and two years\' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Link to full job description: https://jd.viha.ca/JD3904.pdf