Bodily Injury Adjuster (Contract)

Crawford & Company; Southwestern Ontario; Remote; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Performance incentives

Retirement savings plans

Health benefits

Flexible work options

Training and scholarships

Home office allowance

Relocation assistance

Corporate discounts

Volunteer time

Job summary

Crawford & Company is seeking Bodily Injury Adjusters to join the WorkForce Advantage team across Canada. You will manage Auto BI claims from investigation through settlement, coordinating with insureds, adjusters, clients, and other stakeholders while maintaining thorough, well-documented claim files.

The role offers remote work with flexible arrangements, opportunities for extended contracts, and potential transition to permanent client roles.

Qualifications

• 5+ years of technical claims handling experience with a minimum of 3 years handling complex Bodily Injury Claims
• Post-secondary education in an insurance related field license
• Probationary Adjusters Licence required; Full Adjusters Licence and/or CIP Designation preferred
• Ability to conduct telephone investigations, evaluate, negotiate and settle personal and commercial lines claims
• Advanced computer skills including Office 365
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Skills

Claims handling

Telephone investigations

Negotiation

Office 365

Communication

Team player

Customer service

Education

Insurance-related licensure

Probationary Adjuster Licence

Full Adjuster Licence or CIP preferred

Job description

Job Description

We are currently recruiting for Bodily Injury Adjusters to join our WorkForce Advantage team across Canada.

Put your claims expertise to work in a role where you can make a meaningful difference for customers. You will manage Auto Bodily Injury (BI) claims from investigation through settlement, collaborate with insureds, adjusters, clients, and other stakeholders, and provide responsive, high-quality service. This opportunity offers engaging work, professional connections, and the chance to strengthen your experience while maintaining accurate, well-documented claim files.

How WorkForce Advantage Works

As a member of the WorkForce Advantage team, you will join our talent roster and may be matched with client contracts based on your availability, experience, and fit. You will remain an employee of Crawford & Company while working remotely in support of another insurance company.

Assignments typically last three to 12 months and may be extended. Depending on business needs and performance, there may also be an opportunity to transition into a permanent role with the client.

The salary range is $55,000 to $75,000 annually.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• 5+ years of technical claims handling experience with a minimum of 3 years handling complex Bodily Injury Claims
• Post-secondary education in an insurance related field license
• Probationary Adjusters Licence required, Full Adjusters Licence and/or CIP Designation is preferred
• Ability to conduct telephone investigations, evaluate, negotiate and settle personal and commercial lines claims
• Advanced computer skills including Office 365
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you’re looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our Total Rewards Package Is Designed To Support Your Well-being, Recognize Your Contributions, And Help You Keep Growing. In Addition To Competitive Compensation, We Offer

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.