Billing Clerk

TC Transcontinental; Aurora; On-site; CAD 40,000 - 60,000; Full time

Job summary

TC Transcontinental is seeking a Billing Specialist in Aurora. This role requires strong customer service, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. The successful candidate will facilitate billing processes, work closely with project managers, and contribute to a supportive team culture. A comprehensive benefits package and career development opportunities are offered.

Benefits

Competitive compensation with performance-based incentives

Customizable group benefits

Paid time off

Career development opportunities

Dynamic, inclusive work environment

Qualifications

• Minimum two (2) years in client facing role.
• Billing experience is an asset but not required.
• Ability to work in fast-paced environments.

Responsibilities

• Complete weekly and monthly billing by entering information into system.
• Responsible for accurate billing invoices and follow up with project managers.
• Maintain invoicing for all projects.

Skills

Attention to detail

Customer service skills

Data entry skills

Negotiation skills

Process improvement

Education

Post-secondary education

Tools

Word

Excel

Job description

Overview

Create value at TC Transcontinental

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With over approximately 7400 employees, TC Transcontinental is a leader in the packaging and printing industry, as well as the top French-language educational publishing group in North America. It is a company that takes care of its teams and where employees support each other. At TC Transcontinental, we lead the industry by cultivating a sense of belonging for all.

Responsibilities

When your actions lead to success:

• Complete weekly and monthly billing by entering information into system.
• Responsible for follow up with Project managers on billing information required for invoicing.
• Responsible for accurate and timely preparing of billing invoices.
• sales order records with shipping documents to ensure clients are billed correctly.
• Works under the close supervision of a team lead or supervisor.
• Maintain invoicing for all projects, including capture of all additional billable charges.
• Perform a variety of clerical and other duties as assigned.
• Prioritize workload when faced with multiple requests and changing business dynamics.
• Work as part of a team, follow and adhere to Transcontinental’s code of ethics and participate in the Continuous Improvement efforts.
• Fully understand and adhere to all relevant Environmental, Health and Safety, Human Resources, Quality, Security and Company policies and procedures.
• Work in compliance with the Occupational Health & Safety Act of Ontario, the Workplace Safety Insurance Act, and all other applicable legislated, environmental, health & safety regulations.

Qualifications

When your expertise drives us:

• Post-secondary education with minimum two (2) years in client facing role
• Billing experience is an asset but not required
• Ability to identify process improvements to the current billing procedure
• Strong attention to detail
• Working knowledge of billing procedures
• Excellent data entry skills
• Ability to efficiently perform billing activities
• Strong customer service skills
• Excellent objection handling and negotiation skills
• Able to work efficiently as part of a team as well as independently
• Strong skills in PC-based software applications, particularly Word and Excel
• Superior oral and written communications skills and organizational skills
• Ability to work in a fast-paced environment, handling multiple jobs simultaneously & managing prioritization of issues on a daily basis.

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities with access to training, mentorship, and tuition reimbursement
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [e-mail].

Send us your application. Create something with TC Transcontinental.