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Telecommunications Billing Administrator to support business users in procuring and managing mo[...]

S.i. Systems

Edmonton

Remote

CAD 55,000 - 75,000

Full time

4 days ago
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Job summary

A leading company is seeking a Telecommunications Billing Administrator to provide essential support in managing mobile communication services for enterprise clients. The role involves coordinating between vendors and business users, optimizing billing processes, and delivering high-quality support for executive leadership. Candidates should possess a strong background in telecom management, vendor coordination, and proficiency in relevant tools.

Qualifications

  • 2+ years managing telecom and mobility services.
  • Familiarity with TEM tools like Tangoe.
  • Experience supporting billing for multi-carrier clients.

Responsibilities

  • Support business users with telecom and mobility services.
  • Manage wireline and wireless billing with vendors.
  • Perform monthly optimizations and savings reporting.

Skills

Telecommunications management
Telecom Expense Management (TEM)
Vendor coordination
MS Office proficiency

Job description

Our client is seeking a Telecommunications Billing Administrator to support business users in procuring and managing mobile communication services in an enterprise environment.

Location : Remote

Must have :

  • 2+ years of experience managing telecommunication and mobility services
  • Familiarity with Telecom Expense Management (TEM) tools and platforms (e.g., Tangoe)
  • Experience supporting billing and services for multi-carrier clients
  • Experience coordinating between vendors, accounts payable, and business users to resolve issues
  • Proficient in MS Office skills

Nice to have :

  • Experience supporting employee pricing programs

Responsibility highlights :

  • Supporting business users with telecom and mobility, including contracting coordination, account consolidation, and billing optimization
  • Providing white-glove user support for executive leadership traveling internationally
  • Managing wireline and wireless billing through contracted services or portals, working with vendor teams, Accounts Payable, and business users to resolve issues
  • Making contract plan changes to resolve issues or optimize billing
  • Performing monthly optimizations and savings reporting
  • Managing mobility and telecom vendor relationships, engagement, QBRs, contracts, and AP escalations

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Billing Administrator • Edmonton, Division No. 11, Canada

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